CUA 5 Case Aide

Asociación Puertorriqueños en Marcha (APM); Philadelphia (Philadelphia County); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Plans

Life Insurance (Employer funded)

403B Retirement Plan

Flexible Spending Accounts

Employee Assistance Program

Paid Time Off

Paid Holidays

Mileage Reimbursement

Company vehicle use

Job summary

Asociación Puertorriqueños en Marcha (APM) seeks a Case Aide to join the CUA Support Team in Philadelphia. You will perform home, school, and community visits, assist with accessing resources, and support safety and documentation processes in ECMS.

Responsibilities include transportation support, supervision of visits as needed, and timely reporting to Case Managers. Strong bilingual communication and organizational skills are required, with a valid driver's license.

Qualifications

• High School diploma, GED or equivalent with two years of experience working with children and families, or an Associate’s Degree.
• Proficiency in English and Spanish preferred.
• Strong organizational skills.
• Familiarity with diverse populations in low income areas.
• Demonstrated written and oral communication skills.
• Must have a valid driver’s license.

Responsibilities

• Visit homes, schools, and communities to access resources and support the SINGLE Case Plan.
• Provide transportation support for children and families, including supervised visits and appointments.
• Supervise visits when necessary and report safety concerns to the Case Manager.
• Upload documents into ECMS and monitor visitation schedules.
• Provide homemaker training and assist with decluttering as needed.
• Attend Family Team Conferences and court hearings when required.
• Document activities in ECMS within six business days.

Skills

English proficiency

Spanish proficiency

Customer service

Organizational skills

Communication skills

Teamwork

Education

High School Diploma or GED

Associate’s Degree in Social Work

Tools

ECMS

Job description

Description

Starting Salary: $41,579.00 plus benefits and overtime pay

Status: Full Time, Non-Exempt

Work Schedule: Mondays through Fridays from 8:30 am to 5 pm

Location: CUA 5, 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129

ABOUT APM & CUA

Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

The Community Umbrella Agencies (CUA) are community-based agencies established to provide case management services and ensure the permanency, wellbeing, and safety of the children, youth, and their families. APM CUA is looking for compassionate and committed social workers who want to create long-lasting impacts in the lives of children and families. APM CUA 2 services the Lower Eastern North region and CUA 5 services the Logan/Olney region.

JOB SUMMARY

As a Case Aide, part of your job is:

• Work as part of the CUA Support Team at the direction of the CUA CM and Supervisor toward achieving the objectives as established in the SINGLE Case Plan.
• Provide home, school, and community visits, and assist in accessing resources.
• Supervise visits when necessary and with the knowledge of what appropriate supervision is, the ability to intervene if children and youth are at risk, and to report back relevant details about the interactions.
• Provides transportation support of children and family when the Case Manager is unavailable, including but not limited to supervised visits, physician visits, dental and mental health visits and other appointments.
• Uploads documents into the Philadelphia Department of Human Services Electronic Case Management System (ECMS).
• Monitors visitation schedules to ensure that requirements are met timely.
• Provides immediate oral reports of safety and other needs relating to children and family and provides a follow up in a written report to the Case Managers.
• Provide homemaker training services, assisting with de-cluttering, etc.
• Participate in Family Team Conferences when necessary.
• Attend Court Hearings as needed but never in lieu of the CUA CM.
• Document in the appropriate section of ECMS any activity they have performed within six business days.
• Provision of on-call services in cases of emergency and on a rotational basis as required by APM CUA protocol.
• Performs routine clerical and other tasks as assigned.

BENEFITS

• Health Insurance through Independence Administrators or $100/ month reimbursement with proof of current insurance
• Vision and Dental Plans through SunLife
• Basic Life Insurance (100% Employer Funded)
• 403B Retirement Plan with Company Contribution
• Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
• Employee Assistance Program including free counseling, trainings, webinars, and other resources
• Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
• Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
• Short-term and Long-term Disabilities
• Employee Referral Program
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
• Use of company vehicle for transportation of children in our care
• Convenient parking with parking pass (only for the CUA 5 location)
• Mileage Reimbursement

Requirements

• High School diploma, GED equivalent with two (2) years of experience working with children and families, or an Associate’s Degree in Social Work or equivalent required.
• Proficiency in English and Spanish preferred.
• Strong organizational skills.
• Familiarity with the dynamics of diverse populations in low income areas.
• Demonstrated written and oral communication skills
• Demonstrated ability to work independently and as a team.
• Ability to set priorities in critical situations.
• Strong Customer Service insight.
• An applied understanding of social work ethics and confidentiality.
• Maintain a high degree of discretion dealing with confidential information.
• Must have a valid driver’s license

Key Competencies:

• Planning and organizing
• Critical Prioritizing of urgent matters
• Problem assessment and problem solving
• Information gathering and information monitoring
• Attention to detail and accuracy
• Flexibility
• Adaptability
• Time Management

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.