CTE Student Success Navigator

Community College of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 52,000 - 78,000; Full time

Job summary

Community College of Philadelphia is seeking a CTE Career Support Coach to work with Business & Technology division students, guiding career development and employability efforts. The role involves developing and maintaining a system to track employer relationships and student placement, and presenting job readiness data to stakeholders.

The position emphasizes collaboration with faculty and Career Connections to connect students with internships, industry resources, and tailored career plans,

Qualifications

• Must have a Bachelor’s degree in a relevant field from a regionally accredited institution.
• Excellent interpersonal, verbal and written communication skills for diverse populations.
• Strong organizational, planning and time-management abilities with attention to detail.
• Experience creating and facilitating workshops and presenting information.
• Proficiency with Microsoft Office (Word, Excel) and data reporting.
• Ability to collaborate with faculty, staff and students in a college environment.

Responsibilities

• Initiate and maintain systems to gather and disseminate employer- and program-specific data.
• Provide industry-specific professional development and job-search guidance to students.
• Plan activities to boost student engagement in professional development and job readiness.
• Serve as a resource for industry-specific career development topics.
• Collaborate with faculty and Career Connections on internships and employment resources.
• Coordinate with departments to increase student participation in pathways and co-curricular activities.
• Deliver information on career options and services to students and faculty.
• Document student placement status and progress; provide reports as required.

Education

Bachelor’s degree in career and technical education, vocational education, business education, technology education, human development, student personnel, or higher education leadership

Tools

Banner

Job description

The CTE Career Support Coach works directly with CTE students in the Business & Technology division to develop strategies to enhance their career development goals and employability, and collaborates with faculty to identify and interact with CTE program-related employers. The CTE Career Coach is responsible for initiating and maintaining a system to gather and document employer-specific job readiness and student employment data, and process the data to provide program-specific information and supports to CTE students and programs. Reporting to the Dean of Business & Technology, the CTE Career Support Coach guides students through job-readiness preparation and disseminates employer-specific job information to other areas of the College. This includes connecting students to industry-specific services and resources to develop a personalized plan for their path to employment, as well as providing reports and information sessions for employees working in student recruitment and career services.

This position is grant funded.

Responsibilities

• Initiate and maintain a comprehensive system for gathering, processing, documenting, and disseminating CTE employer- and program-specific data to support Business & Technology CTE student professional development and job readiness, capture post‑graduate employment data, as well as support information dissemination and collaboration with student recruitment and career services efforts.
• Provide CTE students with industry‑specific professional development and job seeking expectations such as resume and cover letter content and formats, appropriate job search and networking strategies, type of interview questions, portfolio content, etc., in collaboration with Career Connections.
• Plan and implement a variety of activities designed to encourage and support CTE student engagement in their own professional development and job readiness planning, decision‑making, and actions, tailored as appropriate to specific CTE programs of study.
• Serve as a resource for CTE students for industry‑specific professional development and job‑readiness topics.
• Work with CTE students, in collaboration with faculty and Career Connections, on how to search for program‑specific internships and employment resources and opportunities.
• Collaborate with faculty and staff to increase CTE student participation in academic pathways and CTE program‑specific co‑curricular activities.
• Participate in collaborative CTE department and program meetings to assist faculty and staff in providing program‑specific resources to CTE students.
• Provide support and information that connects CTE students with program‑specific services that relate to job placement.
• Compile and disseminate information on career options for assigned CTE programs and academic pathways.
• Provide direction for CTE students and faculty in CTE programs that do not currently have comprehensive placement processes as part of courses.
• Document CTE students’ career/job placement status and progress.
• Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner.
• Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds.
• Other CTE‑related duties as assigned per Perkins guidelines.

Qualifications

• Bachelor’s degree in career and technical education, vocational education, business education, technology education, human development, student personnel, or higher education leadership. Any and all degrees must be from a regionally accredited institution of higher learning.
• A minimum of two (2) years of direct experience working in an education or career development environment along with experience working with culturally diverse populations required.
• Proficiency with Microsoft Office applications including Word and Excel required.
• Demonstrated competency in organizing data, maintaining files, and preparing reports required.
• Previous experience in creating and facilitating workshops required.
• Excellent interpersonal, verbal and written communication skills to effectively interact with individuals from diverse backgrounds required.
• Ability to organize and plan work effectively with attention to detail required.
• Excellent customer service, collaboration, and problem‑solving skills required.
• Excellent group facilitation and presentation skills required.
• Ability to collaborate with others required.
• Within scope of assigned responsibilities, ability to set priorities and effectively manage own time, effort, and activities.
• Demonstrated ability to handle multiple tasks with strong project management skills required.
• Ability to maintain sensitivity, understanding and respect for a diverse academic environment inclusive of students, faculty and staff of varying social, economic, cultural, ideological and ethnic backgrounds required.

Preferred Qualifications

• Experience working in a higher education setting preferred.
• Prior experience working with Banner or equivalent student information system preferred.