CT Imaging Applications Specialist & Clinical Educator

GE HealthCare (United States); United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

GE HealthCare Imaging seeks a Clinical Applications Specialist to lead training on CT equipment in a customer-facing role, partnering with Sales, Project Management, and Service teams. You will deliver end-to-end education from pre-sale through post-implementation, support on-site and remote sessions, and help customers achieve maximum value from GE HealthCare equipment.

This role requires travel, clinical background with CT certification, and strong software skills.

Qualifications

• Associate degree or equivalent and minimum of 3 years CT clinical industry experience.
• ARRT or equivalent specific modality certification.
• Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory OR the US via multiple modes of transportation (car, air travel, train etc.)
• Must live in the major territory area of southern Florida (Orlando and below). Miami, FL is preferred.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
• Ability to learn specialized industry specific software and provide digital education and training solutions.
• Will be required to register with one or more vendor credentialing services by various customer hospitals.
• Minimum 2 years of GEHC CT imaging equipment experience.
• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.

Responsibilities

• Deliver comprehensive training on GEHC CT equipment in a customer-facing environment.
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

Education

Associate degree or equivalent

ARRT certification

Tools

Windows Outlook

Word

PowerPoint

Excel

Job description

GE HealthCare Imaging seeks a Clinical Applications Specialist to lead training on CT equipment in a customer-facing role, partnering with Sales, Project Management, and Service teams. You will deliver end-to-end education from pre-sale through post-implementation, support on-site and remote sessions, and help customers achieve maximum value from GE HealthCare equipment.

This role requires travel, clinical background with CT certification, and strong software skills.