CSR/Wash & Fold

Martinizing Cleaners; Frisco (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Discounts

Major Holidays Off

Uniforms Provided

Flexible Scheduling

No Late Nights

On-the-Job Training

Job summary

Martinizing Cleaners in Frisco, TX is seeking energetic Customer Service Reps / Team Members to join our team. The role blends customer service with wash-and-fold processing, and training is provided. We offer competitive compensation, flexible scheduling, and no late nights.

Both full-time and part-time positions are available. Ideal candidates are friendly, reliable, detail-oriented, and capable of working well in a team or independently while handling customer interactions and garment

Qualifications

• Friendly, customer-focused demeanor.
• Reliable and punctual.
• Detail-oriented and organized.
• Able to work independently or in a team.

Responsibilities

• Greet and assist walk-in customers in a friendly, professional manner.
• Assist customers with the drop-off/pick-up kiosk and conveyor system.
• Answer questions about services and order status.
• Receive, sort, and tag incoming garments.
• Process wash-and-fold orders from start to finish.
• Load/dry and fold clothes per Martinizing standards.
• Prepare orders for pickup or delivery.
• Maintain organized work area and ensure accuracy of orders.

Job description

Martinizing Cleaners is looking for energetic, outgoing Customer Service Reps / Team Members!

Martinizing Cleaners is seeking responsible, personable Team Members to join our team. Ideal candidates should have a clean, neat appearance, be detail-oriented, dependable, and have a positive, friendly attitude when assisting customers.

This position combines customer service with wash-and-fold laundry processing, making it a great opportunity for someone who enjoys staying active, organized, and working as part of a team. No prior dry-cleaning or laundry experience is required — we will provide training!

We offer competitive compensation, flexible scheduling, and no late nights. Full-time and part-time positions are available.

Perks of the Team Member Job:

• Employee Discounts

• Major Holidays Off

• Uniforms Provided

• Flexible Scheduling

• No Late Nights

• On-the-Job Training

Responsibilities of the Team Member:

• Greet and assist walk-in customers in a friendly and professional manner

• Assist customers with our automated drop-off and pick-up kiosk and conveyor system as needed

• Answer customer questions regarding cleaning services, stains, garment care, and order status

• Receive, sort, examine, and mark/tag incoming customer garments

• Process wash-and-fold laundry orders from start to finish

• Sort laundry according to customer instructions, garment type, and appropriate wash requirements

• Load and operate commercial washers and dryers

• Fold clothing and household items neatly and consistently according to Martinizing standards

• Package and prepare completed wash-and-fold orders for customer pick-up or delivery

• Carefully follow customer-specific instructions and identify items requiring special attention

• Maintain an organized and clean wash-and-fold work area

• Help ensure customer orders are accurate and completed on time

• Assist with customer transactions and maintain cash drawer accuracy when necessary

• Perform general housekeeping to maintain a clean, professional store appearance

• Other duties as assigned

What We're Looking For:

• Friendly and comfortable interacting with customers

• Reliable and punctual

• Detail-oriented and organized

• Able to work independently and as part of a team

• Comfortable standing and moving throughout the shift

• Willing to learn our cleaning processes and equipment

• No previous laundry or dry-cleaning experience required