CSR - Teller, Cebu - Fuente Osmeña Branch

Metrobank; California (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller who will manage cash handling, facilitate transactions, and enhance customer service skills. This opportunity is ideal for business or finance graduates looking to start a rewarding career in banking with mentorship from industry experts.

Qualifications

• Preferably a business or finance graduate.
• Skills in communication, presentation, and negotiation are essential.
• Open to fresh graduates and young professionals.

Responsibilities

• Handle cash/check deposits and withdrawals, and process various transactions.
• Develop understanding of banking products and improve customer service skills.
• Sell the bank's products and services, and assist with fund transfers.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service oriented

Education

Graduate of business or finance course

Job description

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Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Rank-and-File

Business Unit: Branch Banking Sector