CSR Technician U

ccf; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland Clinic Health System in Cleveland seeks a CSR Technician U to join the Sterile Processing team at Lutheran Hospital. You will perform decontamination, inspection, packaging, sterilization and storage of instruments and patient care equipment.

The role requires attention to detail, ability to work evenings with call, lift up to 40 lbs, and accuracy in logs and inventory. A high school diploma and technical proficiency are expected.

Qualifications

• High school diploma or equivalent.
• Ability to read, write and perform basic math functions to maintain records.
• Strong customer service and team orientation.
• Ability to work under pressure and meet deadlines.
• Ability to establish cooperative relationships and handle multitasking.

Responsibilities

• Decontamination and cleaning of general surgical and hospital instrumentation.
• Prepare, inspect, assemble and wrap instrumentation per procedure.
• Sterilize instruments and monitor equipment per standards.
• Maintain daily logs and notify supervisors of repairs needed.
• Stock, package, and distribute supplies to meet daily operations.

Skills

Customer service

Team orientation

Under pressure

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

CSR Technician U

Location

Cleveland

Facility

Lutheran Hospital

Department

Sterile Processing-Lutheran Hospital

Job Code

C0001W

Shift

Evenings + Call

Schedule

2:00pm-10:30pm

Job Summary

The Central Service Technician is an individual who is trained to perform the duties that are directly related to the management of general hospital and surgical instruments, trays and related materials which include decontamination, inspecting, sorting, assembling, wrapping, sterilization and storage; reprocessing and testing of patient care equipment; specialty carts and case cart assembly. Responsible for the stocking and delivery of supplies. Operates and monitors decontamination and sterilization equipment.

Job Details

Responsibilities:

• Decontamination - Disassembles and cleans all general surgical and hospital instrumentation and equipment per established procedure.
• Uses appropriate chemicals for cleaning or disinfecting supplies.
• Handles contaminated instruments and supplies per established procedure to ensure worker safety.
• Wears appropriate personal protective equipment per established procedure to insure worker safety.
• Preparation and Packaging - Inspects instrumentation and equipment for defects, functionality and cleanliness per departmental procedure.
• Sorts and assembles instrumentation and supplies per instrument count sheets and established procedures.
• Selects and uses appropriate packaging materials and methods of wrapping. Initials instrumentation per procedure for tracking purposes.
• Sterilization - Performance meets expectations when the incumbent: Sterilizes instrumentation and equipment according to departmental standards.
• Performs quality assurance monitoring per manufacturer's direction.
• Maintains complete and accurate daily logs.
• Notifies supervisors and/or appropriate department of potential and/or needed repairs so there is no delay in service.
• Sterile Storage - Performance meets expectations when the incumbent:
• Ensures stored instrumentation and equipment are available and in working order.
• Stores instrumentation and equipment providing optimum sterility and/or infection control conditions per established AAMI, AORN and APIC standards.
• Handles and rotates stock per departmental policies.
• Stores supplies away in proper place, keeping the Central Service Department neat and clean per department policy.
• Distribution - Performance meets expectations when the incumbent: Issues supplies as ordered.
• Completes all charge forms as necessary.
• Orders supplies as necessary to ensure par levels for daily operations.
• Stocks specialty and case carts accurately by following pick lists.
• "Stocks carts/designated areas accurately per established par levels.
• Other duties as assigned.

Education:

• High school diploma or equivalent.
• Ability to read, write and perform basic math functions in order to maintain accurate record. Ability to work independently.
• Strong customer service and team orientation.
• Ability to work under pressure and meet strict deadlines.
• Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
• Ability to perform multiple tasks simultaneously and meet multiple demands.
• Ability to construct alternative positive problem resolutions.
• Flexibility in day-to-day actions and duties.

Certifications:

Registered certified Central Service Tech preferred.

Complexity of Work:

Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Work Experience:

One year Central Service Tech experience or experience in a closely related field preferred. Ninety days on the job training to learn the basic skills and departmental policies.

Physical Requirements:

• Be able to lift up to 40lbs and push/pull carts up to 400 lbs.
• Dexterity sufficient to perform day to day instrument counting, sorting and assembly.
• Requires corrected hearing and vision to normal range.
• Requires working under stressful conditions.
• Exposure to communicable diseases and/or body fluids.
• Ability to perform duties while walking, standing, stooping and lifting.
• Requires standing and walking for extended periods of time; ability to work in an environment with temperature changes; ability to distinguish colors to utilize color-coded systems used for instrument identification.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requiremen