CSR/Dispatch Anton’s Plumbing, Heating, Cooling & Energy Experts

Anton's Air Conditioning and Heating, LLC; Missouri; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in Saint Louis is seeking dedicated Customer Service Representatives who are passionate about providing exceptional service. This role is not just a job; it's a career path where your contributions will be recognized and rewarded. You'll engage with customers, ensuring their needs are met while enjoying unlimited earning potential and a supportive team environment. With ongoing training and opportunities for personal growth, you'll find a fulfilling career where your efforts directly impact the company's success. Join a family-oriented team that values appreciation and camaraderie, and make a difference in the lives of customers every day.

Benefits

Medical Insurance

401k Plan

Company Outings

Career Growth Opportunities

Qualifications

• Ability to convert customer calls into booked appointments.
• Willingness to learn and follow call scripts.

Responsibilities

• Promote customer satisfaction through effective communication.
• Maintain and update customer database accurately.

Skills

Customer Service

Communication Skills

Professionalism

Database Management

Education

High School Diploma

Job description

Job Description

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Saint Louis. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why We Need You

Because we offer top of the line products and services, we need top of the line Customer Service Representatives who genuinely care about the customer and look at this opportunity as not just a job but a career.

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key Sub Tasks

1. You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
2. Participate in training so that you grow and develop as a professional.
3. Maintain and update our customer database with complete and accurate information.
4. Maintain communication with dispatch and your manager.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging – you have just the right amount.

What We Offer

1. Our top performers are among the highest paid in Saint Louis. You’ll have unlimited earning potential.
2. Medical Insurance
3. 401k Plan
4. A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Anton’s Air Conditioning & Heating.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Anton’s Air Conditioning & Heating by visiting www.antonshvac.com. When you’re ready, please give us a call at 314-638-4711.

Anton’s Air Conditioning & Heating