CSR Delivery Driver

Sohn Linen Service; Lansing (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted, family-owned company as a Customer Service Representative or Driver, where you'll be the face of our service on the road. This role involves delivering fresh linens and picking up soiled items while ensuring customer satisfaction. Enjoy a supportive, hands-on work environment with no weekends required. We value reliability, good service, and strong teamwork, and offer competitive wages and benefits for full-time employees. If you're ready to roll up your sleeves and be part of a growing team, we want to meet you!

Benefits

Competitive Salaries

Vacation and Personal Days

Paid Holidays

Medical, Dental, and Vision Plans

Company Paid Life Insurance

Employee Assistance Program

Retirement: Profit Sharing

Safe Driving Bonus

Opportunity for Advancement

Discounted Linen Rental

Qualifications

• Valid driver's license and safe driving record required.
• Ability to meet physical demands of the job, including lifting.

Responsibilities

• Safely drive and operate a company vehicle on delivery routes.
• Load, deliver, and pick up linens and other rental products.
• Communicate with customers to ensure satisfaction.

Skills

Customer Service

Safe Driving

Inventory Management

Team Collaboration

Physical Stamina

Education

High School Diploma or GED

Job description

SOHN Linen Service: Now Hiring Multiple Positions

Customer Service Representatives - Driver | Relief

SOHN Linen Service, a trusted, family-owned company, is expanding and looking for dependable, hardworking people to join our team! We’re currently hiring for several roles that keep our service running smoothly: Customer Service Representatives (Drivers), Relief Drivers.

About the Job

Our Customer Service Representatives are the heart of what we do. You’ll be out on the road in a company truck, delivering fresh linens and picking up soiled items on a set route each day. Your focus will be keeping customers happy by making sure they have everything they need, on time and in great shape. This role is physical and active—you’ll be moving, loading, and unloading linen products throughout your shift, rain or shine.

While the main focus is service and delivery, there are also opportunities to introduce customers to additional products and services we offer. Think of it as helpful guidance, not heavy sales. We’re proud of the strong relationships we’ve built, and we want our team to keep that tradition going.

Positions vary in experience level. Whether you’re new to the field (Trainee/Helper) or experienced (CSR-Driver/Relief), we provide training and support to help you succeed.

What You'll Be Doing

• Safely drive and operate a company vehicle on a regular delivery route
• Load, deliver, and pick up linens and other rental products
• Communicate with customers to ensure satisfaction and address any needs
• Offer solutions by suggesting additional products when appropriate
• Keep accurate records and manage inventory on your truck
• Work closely with your team and help where needed to keep things running smoothly

Who We're Looking For
We’re looking for people who:

• Enjoy being active and working independently
• Take pride in doing a job well and keeping customers satisfied
• Have a friendly, professional attitude
• Are organized and dependable
• Work well as part of a team

Basic Requirements

• Valid driver’s license (for Driver, Relief, and CSR Trainee positions)
• At least 21 years old (for DOT-regulated driving positions)
• Ability to pass a DOT medical exam (for driving positions)
• A safe driving record (that our insurance company will approve of)
• High School diploma or GED (preferred)
• Able to meet the physical demands of the job (lifting, moving, and being on your feet)

Our Comprehensive Wage and Benefits Program is available for all full-time employees:

• Competitive salaries
• Vacation and personal days
• Paid holidays
• Medical, dental, and vision plans for employees and qualified dependents
• Company paid life insurance
• Employee assistance program
• Retirement: profit sharing
• Safe driving bonus for employees that drive company vehicles
• Salary continuance
• Opportunity for advancement at all levels
• Discounted linen rental

We’re a close-knit team and take pride in a supportive, hands-on work environment. You won’t be stuck behind a desk—and no weekends are required! If you’re ready to roll up your sleeves and be part of a growing company that values reliability, good service, and strong teamwork, we’d love to meet you.

Apply today to join the SOHN Linen Service family!