CSR Cust Srv Rep

Gas-Express-LL; North Little Rock (AR); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Gas-Express-LL in North Little Rock, Arkansas is seeking a Customer Service Representative to assist the Store Manager and support the management team in daily operations, inventory, cash control and maintaining a clean, organized store.

Responsibilities include delivering outstanding customer service, restocking shelves, handling cash, and promoting add-on sales while maintaining display standards and reporting to the Store Manager. Flexibility to work various shifts is expected.

Formación

• High School diploma or GED preferred.
• Outstanding customer service skills.
• Have reliable transportation and can arrive at the store on time.
• Has a positive attitude and promotes the company and is a team player.
• Must have basic computer skills.
• Must be well organized and manages time well.
• Possess good people interaction skills.
• Schedule must be flexible to include all shifts and all days; work week may exceed 40 hours during hard-to-staff times.

Responsabilidades

• Provide Excellent Customer Service Skills in all interactions.
• Ensure all Cash handling policies are followed explicitly.
• Restock all store items as directed by Store Manager or customer needs.
• Plus sell to every Customer, regardless of what they purchase.
• Perform all duties related to serving our customers.
• Provide training assistance to new CSR’s.
• Provide prompt, courteous customer service and resolve customer issues on shift.
• Submit grocery orders for assigned sections to Store Manager for approval.
• Front and face all product to create a visually attractive display for customers.
• Review, complete and suggest changes to all build-to’s.
• Provide feedback for the fast food service area of the store.
• Complete reports assigned by the Store Manager.
• Accept applications to be considered for employment.
• Follow company procedures when working with vendors including checking in order and verifying quantities.
• Adhere to all company policies and procedures.
• Prepare and finalize shift close-out reports.
• Inspect store facilities/equipment for safety, cleanliness and proper working order.
• Complete all price changes and promotional price changes.
• Document and report a safety incident or injury.
• Document and report a maintenance request.
• The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Conocimientos

Customer service

Time management

Reliability

Computer skills

Team player

Positive attitude

Flexibility

Punctuality

Educación

High School diploma or GED

Descripción del empleo

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

• Provide Excellent Customer Service Skills in all interactions
• Ensure all Cash handling policies are followed explicitly.
• Restock all store items as directed by Store Manager or customer needs.
• Plus sell to every Customer, regardless of what they purchase.
• Perform all duties related to serving our customers.
• Provide training assistance to new CSR’s.
• Provide prompt, courteous customer service and resolve customer issues on shift.
• Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
• Front and face all product to create a visually attractive display for our customers
• Review, complete and suggest changes to all build-to’s.
• Provide feedback for the fast food service area of the store.
• Complete reports assigned by the Store Manager.
• Accept applications to be considered for employment.
• Follow company procedures when working with vendors including checking in order and verifying quantities.
• Adhere to all company policies and procedures.
• Prepare and finalize shift close-out reports.
• Inspect store facilities/equipment for safety, cleanliness and proper working order.
• Complete all price changes and promotional price changes.
• Document and report a safety incident or injury.
• Document and report a maintenance request.
• The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

• High School diploma or GED preferred.
• Outstanding customer service skills.
• Have reliable transportation and can arrive at the store on time.
• Has a positive attitude and promotes the company and is a team player.
• Must have basic computer skills.
• Must be well organized and manages time well.
• Possess good people interaction skills.
• Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.