CSG Relationship Manager - C14

Citi; New York (NY); On-site; USD 192,000 - 288,000; Full time

Job summary

An established industry player seeks a strategic Relationship Manager to enhance client relationships and drive innovative financial solutions. This role demands exceptional communication and negotiation skills to effectively engage with multinational corporations. The ideal candidate will possess over 10 years of experience in banking, showcasing a proven track record in providing tailored financial advice. Join a team committed to delivering seamless client experiences while navigating complex credit processes. This opportunity not only offers a competitive salary but also a chance to make a significant impact in the financial sector.

Benefits

Medical, Dental & Vision Coverage

401(k) Plan

Life and Disability Insurance

Wellness Programs

Paid Time Off Packages

Paid Holidays

Qualifications

• 10+ years of experience in banking and investment products.
• Expertise in structuring complex credit deals and guiding teams.

Responsibilities

• Develop client relationships and advise on financial solutions.
• Ensure compliance with regulatory requirements and Citi's policies.

Skills

Communication Skills

Negotiation Skills

Credit Skills

Interpersonal Skills

Problem Solving

Education

Bachelor’s Degree

Master’s Degree

Job description

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Job Description

The Commercial Subsidiary Group (CSG) Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Job Description

The Commercial Subsidiary Group (CSG) Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Calls on selective North America based subsidiaries of multinational corporations that are headquartered outside of the United States, with the intent to deepen existing relationships across Citi's target market industries, taking a proactive coverage approach to uncover and anticipates future needs, roadblocks or risks and expectations.
• Introduces solutions to clients in building and strengthening an effective portfolio; Develop client relationships at multiple levels across the client’s organization and advise company owners, CEOs, CFOs and Treasurers by providing financial solutions with a focus on companies with international subsidiaries across North America.
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Work with international treasury and cash management solutions, credit finance products, investment banking products, industry Credit Policies and Credit Parameters to meet client’s needs.
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Identifies cross-sell opportunities to deepen and increase share of wallet; Collaborate with product specialists to develop relationship plans for each client and identify business opportunities and target specific action items to provide multi-product banking solutions in order to deepen and increase share of wallet.
• Maximizes client experience by proactive sharing markets updates, trend and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Networks with clients to identify avenues for new business opportunities; Support clients to identify business opportunities and anticipate potential risks.
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes Develop and execute both short and long-term client relationship plans including structuring credit deals, administrate the credit relationship to balance risk and reward. Partner with other Citi businesses including other commercial bank countries to ensure support to overall client and franchise objectives.
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time Adhere to internal Citi organizational and control policies. Ensure that the organization’s activities are carried out in accordance with all regulatory, legal, and governmental regulations.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• 10+ years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates intermediate to advanced credit skills; structures more complex deals, including global transaction
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
• Ability to work effectively in team setting
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights
  
  

Education:

• Bachelor’s/University degree, Masters degree preferred
  
  

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$192,000.00 - $288,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 24, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Banking, Financial Services, and Investment Banking

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