CSAT & Customer Experience Program Manager

Ethereum Technologies LLC; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Ethereum Technologies LLC is seeking a Program Manager to oversee customer projects and portfolios. Responsibilities include managing project plans, conducting reviews, and risk management. The ideal candidate has at least 7 years of experience in project management and a Bachelor’s degree in relevant fields.

Strong communication and project monitoring skills are essential. The role allows for growth and engagement with diverse stakeholders.

Qualifications

• At least 7 years of direct experience in a full-time Program or Project Management role.
• Experience with project progress and metrics reporting for project teams.
• Previous formal training in project management preferred.

Responsibilities

• Own and drive success of customer projects from start to finish.
• Participate in project reviews and manage project plans.
• Conduct risk management analysis as required.

Skills

Program Planning

Cross-functional collaboration

Agile methodologies

Project Management tools

PowerPoint

Education

Bachelor's degree in Information technology, computer science, engineering, business or related courses

Tools

ServiceNow Project Management

Job description

Ethereum Technologies LLC is seeking a Program Manager to oversee customer projects and portfolios. Responsibilities include managing project plans, conducting reviews, and risk management. The ideal candidate has at least 7 years of experience in project management and a Bachelor’s degree in relevant fields.

Strong communication and project monitoring skills are essential. The role allows for growth and engagement with diverse stakeholders.