CSA Service Technician

Altorfer Inc; Springfield (IL); On-site; USD 51,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid holidays

Parental leave

Vacation 40h

Sick leave 40h

Education assistance

Tool insurance

Safety reimbursement

Legal assistance

Identity protection

Job summary

Altorfer Inc. in Springfield, IL is seeking a Heavy Equipment Service Technician to service the rental fleet and support local customers.

You'll work with the Service Dispatcher to schedule preventative maintenance and ensure CSA contract guidelines are documented. Candidates must have technical training or mechanical background, own heavy‑duty tools, a Class B CDL with air‑brake endorsement, and solid computer literacy.

Qualifications

• Formal technical training or mechanical background required.
• Must provide own heavy‑duty hand/air tools.
• Class B CDL with air‑brake endorsement required.
• Computer literate.
• Strong planning and organizational skills required.
• Team oriented with attention to detail recommended.
• Strong customer service skills needed.
• Able to lift up to 75 lbs.
• Valid driver's license with clean record; MVR check on final candidate.

Responsibilities

• Service the rental fleet and local customers.
• Coordinate with Service Dispatcher for PM maintenance scheduling.
• Document machine maintenance per CSA contracts.
• Inspect machines during PM visits and record findings.
• Maintain close relationships with customers.
• Keep the lube truck clean and organized.
• Assist the shop when needed.
• Other duties as assigned.

Skills

Heavy equipment background

CDL Class B

Air-brake endorsement

Computer literate

Planning & organization

Team oriented

Customer service

Lifting 75 lbs

Valid driver's license

Education

Technical training program

Tools

Heavy‑duty hand tools

Air tools

Job description

Working Hours/Days

8:00a.m. - 4:30p.m., Overtime available as needed. Monday – Friday, Saturdays as needed.

Basic Duties

• Service the Rental fleet and local customers in the surrounding area.
• Work closely with Service Dispatcher scheduling the machine preventative maintenance program.
• To ensure the machine and company guidelines in the CSA contracts are being followed the appropriate documentation of machine maintenance must be completed and recorded.
• Responsible for inspecting machines during a PM visit and recording any findings for the customer and dispatcher.
• Maintain a close relationship with all customers.
• Responsible for keeping a clean and neat lube truck at all times.
• Assist the shop when needed.
• Other duties as assigned

Qualifications

• Successful completion of a formal technical training program preferred or a previous mechanical background is required.
• Must have your own basic heavy-duty hand/air tools.
• A Class B CDL with air-brake endorsement is needed.
• Computer literate.
• Excellent planning & organizational skills required
• Must be team oriented and commitment to detail recommended
• Strong customer service skills are needed.
• Must be able to lift up to 75lbs.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k) and Additional 401(k) Contribution
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Vacation: 40 hours of vacation after 1 year of full-time employment
• Sick: 40 hours of sick after 1 year of full-time employment
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate:Min:$37/hr Max:$43/hr

Posted Min

USD $37.00/Yr.

Posted Max

USD $43.00/Yr.

Physical Requirements/Working Conditions

This position works in a heavy equipment shop. May on a continuous basis walk, bend and lift up to 75lbs. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone or use a keyboard to complete documents and communicate through email. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be mad to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work a remarkable team of people.