Cryogenic Maintenance Support Analyst

Linde; City of Tonawanda (NY); On-site; USD 63,375 - 92,950; Full time

Benefits offered by this job

Health, dental, and life insurance

401(k) matching

Paid holidays and vacation

Employee discount program

Opportunities for educational growth

Job summary

Linde is seeking a motivated individual to handle inbound and outbound calls for customer service, focusing on cryogenic equipment support. The ideal candidate will have a strong customer focus and effective communication skills.

Join Linde's diverse environment where you can make an impact while enjoying a competitive compensation package, including health benefits and opportunities for professional growth.

With a commitment to sustainability, Linde supports various industries and offers training to help you succeed in your role.

Qualifications

• 1-2 years of customer service experience preferred.
• Ability to troubleshoot cryogenic equipment.
• Document and coordinate service requests efficiently.

Responsibilities

• Handle inbound and outbound calls from customers.
• Process emails reporting maintenance issues.
• Work alongside Customer Service Technicians in the field.

Skills

Effective communication

Customer focus

Collaboration

Mechanical aptitude

Education

Associate degree or equivalent technical experience

Job description

Linde is seeking a motivated individual to handle inbound and outbound calls for customer service, focusing on cryogenic equipment support. The ideal candidate will have a strong customer focus and effective communication skills.

Join Linde's diverse environment where you can make an impact while enjoying a competitive compensation package, including health benefits and opportunities for professional growth.

With a commitment to sustainability, Linde supports various industries and offers training to help you succeed in your role.