Crushing & Screening - Service Technician

Wagner Equipment; Aurora (CO); On-site; USD 34,440 - 54,497; Full time

Benefits offered by this job

Paid Time Off (PTO) up to 96 hours + 8

Medical, dental, and vision insurance

Retirement plans – 401K and Roth 401K

Tuition Reimbursement

Employee Assistance Program (EAP)

Discounted employee plans

Job summary

Wagner Equipment Co. in Colorado is seeking a full-time technician to perform service and repair on heavy equipment, including inspection, reporting, and parts management.

You will work closely with shop staff to diagnose issues, perform maintenance, and ensure customer requirements are met. Ideal candidates have 1+ year experience in heavy equipment repair, CAD/diagnostics knowledge, and strong customer service and administrative skills.

Qualifications

• High School diploma or GED required.
• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred.
• 1 year experience in heavy equipment, engine, or electric power generation system repair.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.

Responsibilities

• Prepares accurate and complete service reports and turns them in on time.
• Prepares inspection and appraisal reports.
• Correctly charges work to appropriate work order segments.
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on.
• Works in a cooperative manner with other team members to accomplish the goals of the shop and the company.
• Cleans, repairs, reconditions, and maintains equipment and component.
• Prepares, inspects, and operates machines prior to delivery.
• Removes, disassembles, assembles, and installs components and parts.
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order.
• Services and maintains equipment sold and/or owned by the company.
• Tests measures, and adjusts engine and machine systems and components.
• Diagnoses and troubleshoots machine and engine malfunctions and failures.
• Analyzes customer repair and maintenance requirements.
• Keeps up to date with developments in tooling, technologies, and systems.
• Uses safe working practices and follows all company safety requirements.
• Maintains a clean and organized work area.
• Performs maintenance activities on new and rebuilt/repaired equipment.
• Makes recommendations as to repairs meeting warranty criteria.
• Makes parts replacement decisions assuring optimum economic reusability.
• Other duties as assigned by manager.

Skills

Customer service

Administrative experience

Team collaboration

Education

High School or GED

Technical diesel/earthmoving repair schooling (preferred)

Tools

CAT Engine Tier 4 Emissions/Diagnostics

Electrical troubleshooting

Hydraulic troubleshooting

Welding and fabrication

Job description

Job Details

Description Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits Include

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance Life and AD&D InsuranceLife and AD&D Insurance
• Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Pay Rate: $25.00 - $39.56 per hour

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions

• Prepares accurate and complete service reports and turns them in on time
• Prepares inspection and appraisal reports
• Correctly charges work to appropriate work order segments
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
• Works in a cooperative manner with other team members to accomplish the goals of the shop and the company
• Cleans, repairs, reconditions, and maintains equipment and component
• Prepares, inspects, and operates machines prior to delivery
• Removes, disassembles, assembles, and installs components and parts
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Services and maintains equipment sold and/or owned by the company
• Tests measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Analyzes customer repair and maintenance requirements
• Keeps up to date with developments in tooling, technologies, and systems
• Uses safe working practices and follows all company safety requirements
• Maintains a clean and organized work area
• Performs maintenance activities on new and rebuilt/repaired equipment
• Makes recommendations as to repairs meeting warranty criteria
• Makes parts replacement decisions assuring optimum economic reusability
• Other duties as assigned by manager

Preferred Experience

• Repair and maintenance on equipment of various manufacturers to include Metso, McCloskey, Masaba and J &M
• Repair/service/rebuild knowledge of Rock Crushers (Jaw, Cone, Impact) both stationary and mobile track units.
• Repair/service/rebuild knowledge of Screen Plants both stationary and mobile track units.
• Repair/service/rebuild knowledge of Conveyors both stationary and mobile units.
• Knowledge of machine conveyor belt replacement/repairs/adjustments.
• CAT Engine Tier 4 Emissions/Diagnostics
• Electrical and hydraulic troubleshooting experience (Both Cat and Manufacturer systems)
• Replacement of wear items: Blow bars, cone liners, wear plates, screens, flashing, etc.
• Welding and fabrication
• Machine inspections for Rental Fleet return units and New Machine Pre-delivery

Required Education And Experience

• High School Diploma or GED
• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
• 1 year experience in heavy equipment, engine, or electric power generation system repair
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Physical Demands & Competencies

• Standing, walking, talking, sitting, use of hands & hearing
• Squatting/Kneeling
• Ascending or descending ladders, stairs, etc.
• Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Basic ability to search for and enter data into a computer
• Ability to type service reports

Work Environment

• Noise: Loud
• Indoors and Outdoors

Other Duties

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.