Crushing & Screening - Service Technician

Wagner-Equipment-Co.; Albuquerque (NM); On-site; USD 98,857,000 - 144,990,000; Full time

Benefits offered by this job

PTO up to 96 hours

401K with company contribution up to 7

Tuition Reimbursement

Medical, dental, and vision insurance

Life and AD&D Insurance

EAP

Employee phone plan discount

Bonuses (sign-on and referral)

Job summary

Wagner Equipment Co. is seeking a Service Technician (Crushing & Screening) in Albuquerque, NM. Under minimal supervision, you diagnose, repair, recondition, overhaul and maintain heavy equipment and components for customers and the company.

The role requires 4+ years in heavy equipment repair, strong problem solving, and customer service experience. You will prepare service and inspection reports, order parts, and work with a team to ensure safe, efficient maintenance.

Qualifications

• 4+ years’ experience in heavy equipment repair (engines or power gen) required.
• 1+ years administrative/clerical experience.
• 3+ years customer service experience.

Responsibilities

• Prepares accurate and complete service reports and turns them in on time.
• Prepares inspection and appraisal reports.
• Charges work to the correct work order segments.
• Communicates with service writer, shop coordinators and managers to track repair status.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Orders replacement parts ensuring correct and complete orders.
• Tests, measures, and adjusts engine and machine systems.
• Diagnoses and troubleshoots machine and engine malfunctions.
• Keeps up to date with tooling, technologies, and safety practices.

Skills

Heavy equipment repair

Administrative experience

Customer service experience

Education

High School Diploma or GED

Job description

Crushing & Screening - Service Technician

Requisition Number: CRUSH006206

• Posted : September 9, 2026
• Full-Time

Locations

Showing 1 location

700 Wagner Ct SE
Albuquerque, NM 87105, USA

Description

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans -401Keligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

Under minimal supervision, the Class A Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and/or components in a manner that reflects the company’s vision of working as “One Professional Team.”

Pay Rate:$34.50 - $50.60 per hourPay rate is dependent upon education & experience.

**$3,000 SIGN-ON BONUS & REFERRAL BONUS OPPORTUNITIES (Details given during interview)**

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans -401Keligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

Under minimal supervision, the Class A Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and/or components in a manner that reflects the company’s vision of working as “One Professional Team.”

Pay Rate:$34.50 - $50.60 per hourPay rate is dependent upon education & experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Prepares accurate and complete service reports and turns them in on time

• Prepares inspection and appraisal reports
• Correctly charges work to appropriate work order segments
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on

• Cleans, repairs, reconditions, and maintains equipment and component
• Prepares, inspects, and operates machines prior to delivery
• Removes, disassembles, assembles, and installs components and parts
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Services and maintains equipment sold and/or owned by the company
• Tests measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Analyzes customer repair and maintenance requirements
• Keeps up to date with developments in tooling, technologies and systems
• Uses safe working practices and follows all company safety requirements
• Maintains a clean and organized work area

• Performs maintenance activities on new and rebuilt/repaired equipment
• Makes recommendations as to repairs meeting warranty criteria

• Makes parts replacement decisions assuring optimum economic reusability
• Other duties as assigned by manager

Required Education and Experience:

• High School Diploma or GED
• 4+ years’ experience in heavy equipment, engine, or electric power generation system repair
• 1+ years administrative/clerical experience
• 3+ years customer service experience

Preferred Experience:

• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
• Repair and maintenance on equipment of various manufacturers to include Metso, McCloskey, Masaba and J &M
• Repair/service/rebuild knowledge of Rock Crushers (Jaw, Cone, Impact) both stationary and mobile track units.
• Repair/service/rebuild knowledge of Screen Plants both stationary and mobile track units.
• Repair/service/rebuild knowledge of Conveyors both stationary and mobile units.
• Knowledge of machine conveyor belt replacement/repairs/adjustments.
• CAT Engine Tier 4 Emissions/Diagnostics
• Electrical and hydraulic troubleshooting experience (Both Cat and Manufacturer systems)
• Replacement of wear items: Blow bars, cone liners, wear plates, screens, flashing, etc.
• Welding and fabrication
• Machine inspections for Rental Fleet return units and New Machine Pre-delivery

Supervisory Responsibilities:

• Provides direction, training, mentoring and guidance to assigned service technicians

Competencies:

• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Product Knowledge
• Basic ability to search for and enter data into a computer
• Ability to type service reports

Physical Demands:

• Standing
• Walking
• Talking
• Use of Hands
• Hearing
• Squatting/Kneeling
• Ascending or descending ladders, stairs, etc.
• Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more

Work Environment:

• Noise: Loud
• Indoors and Outdoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.