Cruiseline Inbound Sales Agent (Work from Home)

Ezarly; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading customer service company in the United States is seeking a highly skilled Customer Service Representative. The role allows you to work from home, offering flexibility in your schedule. Responsibilities include responding to inquiries, resolving complaints, and providing excellent service. Candidates must possess the ability to pass background checks and have essential home office equipment. This position promotes a comfortable work environment without commuting stress.

Benefits

No commute or gasoline expenses

Choose your own schedule

Work from home

Qualifications

• Must be able to pass a background check and drug screening.
• Must have a quiet, distraction-free work environment.
• Must have a USB headset with microphone.

Responsibilities

• Respond to general inquiries and provide excellent customer service.
• Research and resolve customer complaints.
• Transfer calls to client customer service when required.

Skills

Customer service

Communication

Problem-solving

Job description

Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a representative, you’ll have the opportunity to work with leading brands, including Ezarly, from the comfort and safety of your own home.

Responsibilities:

• Respond to general inquiries and provide excellent customer service
• Describe booking options and explain billing processes
• Research and resolve customer complaints
• Transfer calls to Client customer service when required
• Perform additional services as mutually agreed upon by client

Requirements:

• Must be able to pass a background check and drug screening
• Must be able to work 15-20 hours a week (some clients have weekend requirements)
• Must have a quiet, distraction-free work environment
• Must have minimum computer specifications or better as needed by client (laptop or desktop)
• Must have a USB headset with microphone (required for certification training)
• Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
• Must have a phone service
• Must be able to purchase a call center noise-cancelling phone

Benefits:

• No commute or gasoline expenses
• Work from the comfort of your own home (even in your PJs!)
• Choose your own schedule and establish yourself in the customer service telecommunications industry
• Eliminate the stress of transportation, time commuting, and work clothes expenses