Cruise Vacation Planner – Remote

The Destination Knot; California; On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Fully remote and flexible work environment

Cruise industry training and development

Performance-based incentives and travel perks

Job summary

A travel company specializing in cruises is seeking a Cruise Vacation Planner to join their remote team. This entry-level role involves consulting with clients, recommending cruise options, and managing reservations. The ideal candidate should have strong communication skills, be detail-oriented, and comfortable using digital tools remotely. The company offers a flexible work environment, training, and growth opportunities within the cruise industry.

Qualifications

• Previous experience in travel planning, customer service, or cruise booking is a plus.
• Must be 18 years or older with access to a computer and reliable internet connection.
• Comfortable working remotely using digital tools and booking platforms.

Responsibilities

• Consult with clients to understand their cruise preferences.
• Book and manage cruise reservations, including excursions and dining.
• Provide pre‑ and post‑booking support to clients.

Skills

Strong communication and interpersonal skills

Detail-oriented and organized

Customer service experience

Job description

Job Title

Cruise Vacation Planner – Remote

Base pay range

$30,000.00/yr - $60,000.00/yr

About Destination Knot

At Destination Knot, we specialize in crafting unforgettable vacation experiences—especially on the open sea. From romantic Caribbean sailings to family adventures and group cruises, our team helps clients find the perfect itinerary, cruise line, and onboard experience tailored to their travel dreams. We pride ourselves on delivering high‑touch service with industry expertise and attention to detail.

Position Overview

We are seeking a friendly, organized, and knowledgeable Cruise Vacation Planner to join our remote team. This role involves consulting with clients, recommending cruise options, managing bookings, and supporting travelers throughout their journey. Whether you're an experienced cruise enthusiast or eager to learn the ropes, this is an exciting opportunity to help others explore the world by sea.

Key Responsibilities

• Consult with clients to understand their cruise preferences, destinations, and travel goals
• Recommend cruise lines, ships, itineraries, and stateroom categories based on client needs
• Book and manage cruise reservations, including excursions, dining, and onboard services
• Provide pre‑ and post‑booking support, including payment schedules, documentation, and FAQs
• Monitor cruise line promotions and offers to match clients with the best value
• Collaborate with suppliers and customer support teams to resolve issues and confirm details
• Maintain accurate records of client information, bookings, and communications

Qualifications

• Previous experience in travel planning, customer service, or cruise booking is a plus
• Strong communication and interpersonal skills
• Detail‑oriented, organized, and capable of managing multiple client needs at once
• Comfortable working remotely using digital tools and booking platforms
• Must be 18 years or older with access to a computer and reliable internet connection

What We Offer

• Fully remote and flexible work environment
• Cruise industry training and development
• Access to preferred cruise suppliers and booking tools
• Supportive and collaborative team culture
• Performance‑based incentives and travel perks
• Opportunities for growth within the company

Work Environment

This is a fully remote position with flexible hours. Ideal for individuals who are client‑focused, self‑motivated, and excited about the cruise industry.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Travel Arrangements