Cruise Planner (Remote)

AWTB; Miami (FL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading travel agency based in Miami is seeking a Cruise Planner to help clients navigate cruise selections for their vacations. The position involves managing reservations, assisting with trip coordination, and providing exceptional customer support. Candidates should have strong communication skills and a passion for travel, with the opportunity for flexible remote work arrangements.

Benefits

Comprehensive training for new agents

Flexible scheduling

Performance-based pay

Ongoing mentorship and support

Access to exclusive travel resources

Qualifications

• Must be comfortable working independently in a remote environment.
• Ability to stay updated on promotions and training.

Responsibilities

• Assist clients in selecting cruise itineraries and accommodations.
• Provide guidance on excursions, activities, and onboard options.
• Manage reservations, payments, and travel documentation.
• Support clients before and during their trips.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Strong organizational abilities

Passion for cruise travel

Job description

About the Role

Join our team as a Cruise Planner, helping clients select the right cruise line, itinerary, and accommodations for their perfect vacation at sea. You'll deliver personalized recommendations and ensure every booking runs smoothly.

Responsibilities

• Assist clients in selecting cruise itineraries and accommodations.


• Provide guidance on excursions, activities, and onboard options.


• Manage reservations, payments, and travel documentation.


• Support clients before and during their trips.


• Stay updated on cruise line promotions and training.

Qualifications

• Strong communication and customer service skills.


• Detail-oriented with strong organizational abilities.


• Comfortable working independently in a remote role.


• Passion for cruise travel and guest experiences.

What We Offer

• Comprehensive training for new agents.


• Flexible scheduling with remote work.


• Performance-based pay structure.


• Mentorship and ongoing support.


• Access to exclusive cruise travel resources and perks.