Cruise Coordinator – Remote

HB Travels; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Training and ongoing support

Access to cruise planning resources

Professional development

Collaborative team environment

Supplier education

Job summary

HB Travels is seeking a Cruise Coordinator in the United States to help travelers compare sailings, coordinate reservations, and organize cruise details. The ideal candidate enjoys research, communicates professionally, and provides attentive service throughout the planning process.

You will gather sailing dates and budgets, research lines and itineraries, explain options, and coordinate reservations with suppliers while tracking deadlines and updates.

Qualifications

• Interest in cruises and vacation planning
• Strong communication and customer service skills
• Excellent attention to detail and organization
• Comfortable comparing itineraries and reservation options
• Basic computer, email, and internet research skills
• Ability to manage multiple requests and deadlines
• Willingness to learn cruise booking resources
• Reliable internet access
• Cruise, hospitality, or customer service experience is helpful but not required

Responsibilities

• Gather client sailing dates, budgets, and vacation preferences
• Research cruise lines, itineraries, ships, and cabin categories
• Explain available amenities, packages, and reservation policies
• Compare suitable sailing options for client review
• Coordinate cruise reservations through supplier resources
• Verify passenger names, sailing dates, and booking details
• Assist with dining preferences and special requests
• Research transfers, pre-cruise accommodations, and excursions
• Track booking deadlines and supplier confirmations
• Help coordinate reservation changes
• Complete ongoing cruise supplier training

Skills

Customer service

Communication

Attention to detail

Organization

Research skills

Multitasking

Job description

About the Job

Are you interested in cruises and helping clients plan memorable vacations? We are seeking a detail-oriented Cruise Coordinator to help travelers compare sailings, coordinate reservations, and organize important cruise details.

The ideal candidate enjoys research, communicates professionally, and provides attentive service throughout the planning process.

About Us

We help clients research and arrange vacation experiences, including cruises. Our focus is on understanding client preferences, explaining available options, and coordinating accurate reservation details.

Responsibilities

• Gather client sailing dates, budgets, and vacation preferences

• Research cruise lines, itineraries, ships, and cabin categories

• Explain available amenities, packages, and reservation policies

• Compare suitable sailing options for client review

• Coordinate cruise reservations through supplier resources

• Verify passenger names, sailing dates, and booking details

• Assist with dining preferences and special requests

• Research transfers, pre-cruise accommodations, and excursions

• Track booking deadlines and supplier confirmations

• Help coordinate reservation changes

• Complete ongoing cruise supplier training

Requirements

• Interest in cruises and vacation planning

• Strong communication and customer service skills

• Excellent attention to detail and organization

• Comfortable comparing itineraries and reservation options

• Basic computer, email, and internet research skills

• Ability to manage multiple requests and deadlines

• Willingness to learn cruise booking resources

• Reliable internet access

• Cruise, hospitality, or customer service experience is helpful but not required

Benefits

• Flexible remote work environment

• Training and ongoing support

• Access to cruise planning and booking resources

• Opportunities to develop cruise and destination knowledge

• Supportive and collaborative team environment

• Continued professional development through supplier education