Cruise Booking Agent | Remote

Destination Knot | Travel & Career Opportunities; South Carolina; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading travel agency is seeking a detail-oriented Virtual Cruise Booking Agent to assist clients in booking and managing their cruise vacations. The role requires excellent communication and organizational skills, along with a passion for travel. The position is remote, offering flexibility and exclusive travel discounts. Ideal candidates will have a background in travel sales or customer service, complemented by strong knowledge of the cruise industry.

Benefits

Flexible work schedule

Exclusive travel discounts

Ongoing training

Career growth opportunities

Qualifications

• Previous experience in travel sales, reservations, or customer service preferred.
• Strong knowledge of cruise lines and travel industry trends required.
• Self-motivated with ability to work independently in a remote environment.

Responsibilities

• Assist clients with cruise inquiries and reservations.
• Provide expert guidance on cruise destinations and requirements.
• Maintain strong relationships with clients through personalized service.
• Stay updated on cruise line promotions and travel regulations.

Skills

Customer service

Sales skills

Organizational skills

Communication skills

Proficiency with online booking systems

Education

Certification in travel or cruise industry (e.g., CLIA certification)

Tools

CRM software

Microsoft Office Suite

Job description

Overview

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About Us: At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary

We are looking for a detail-oriented and customer-focused Virtual Cruise Booking Agent to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements
• Process bookings and payments while ensuring accuracy and compliance with company policies
• Maintain strong relationships with clients by offering personalized service and follow-ups
• Stay updated on cruise line promotions, policies, and travel regulations
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients
• Address client concerns and troubleshoot any booking-related issues professionally
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations

Qualifications

• Previous experience in travel sales, reservations, or customer service (preferred but not required)
• Strong knowledge of cruise lines, destinations, and travel industry trends
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple bookings efficiently
• Sales-oriented mindset with a passion for helping clients plan memorable vacations
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite
• Self-motivated and able to work independently in a remote environment
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus

Benefits

• Flexible work schedule with remote opportunities
• Exclusive travel discounts and industry perks
• Ongoing training and professional development
• Career growth opportunities within the company

How to Apply

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.