Cruise Booking Agent

Destination Makers; Remote; USD 30,000 - 50,000; Full time

Job summary

A travel planning company seeks a detail-oriented Virtual Cruise Booking Agent to assist clients in selecting, booking, and managing their cruise vacations. This remote role requires strong communication, sales, and organizational skills, with responsibilities including answering inquiries, processing bookings, and maintaining client relationships. Ideal candidates will have a passion for travel and knowledge of cruise lines and destinations. Flexible working hours and exclusive travel perks are included.

Benefits

Flexible work schedule

Exclusive travel discounts

Ongoing training and professional development

Qualifications

• Previous experience in travel sales, reservations, or customer service preferred.
• Strong knowledge of cruise lines and travel industry trends.
• Self-motivated and able to work independently in a remote environment.

Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications.
• Provide guidance on cruise destinations and travel requirements.
• Process bookings and payments ensuring accuracy.

Skills

Customer service

Sales orientation

Communication skills

Multitasking

Knowledge of cruise industry

Tools

CRM software

Microsoft Office Suite

Job description

Overview

Title: Virtual Cruise Booking Agent

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About Us

We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary

We are looking for a detail-oriented and customer-focused Virtual Cruise Booking Agent to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Qualifications

• Previous experience in travel sales, reservations, or customer service (preferred but not required).
• Strong knowledge of cruise lines, destinations, and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings efficiently.
• Sales-oriented mindset with a passion for helping clients plan memorable vacations.
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
• Self-motivated and able to work independently in a remote environment.
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus.

Benefits

• Flexible work schedule with remote opportunities.
• Exclusive travel discounts and industry perks.
• Ongoing training and professional development.
• Career growth opportunities within the company.

How To Apply

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.