Cruise Adventure Coordinator | Remote

Destination Knot; California (MO); Remote; USD 20,000 - 70,000; Full time

Job summary

Destination Knot recherche un coordinateur d'aventures en croisière passionné pour aider les clients à créer des expériences mémorables. Ce rôle à distance exige excellent service client et bonnes compétences en vente. Les responsabilités incluent la gestion des réservations, la fourniture de conseils sur les croisières et le maintien de relations solides avec les clients. Profitez d'avantages tels que des remises exclusives et des opportunités de croissance professionnelle.

Benefits

Horaires de travail flexibles avec opportunités à distance

Remises de voyage exclusives et avantages de l'industrie

Formation continue et développement professionnel

Opportunités de progression de carrière

Qualifications

• Expérience en ventes de voyages ou service client souhaitée.
• Connaissance forte des croisières et tendances de l'industrie.
• Capacité à gérer plusieurs réservations efficacement.

Responsibilities

• Assister les clients avec les réservations et modifications de croisières.
• Fournir des conseils d'expert sur les destinations et itinéraires.
• Entretenir des relations solides avec les clients par un service personnalisé.

Skills

Communication

Vente

Organisation

Education

Certification en industrie du voyage ou croisière (e.g., certification CLIA)

Tools

Systèmes de réservation en ligne

Logiciel CRM

Microsoft Office Suite

Job description

Title: Cruise Adventure Coordinator

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About Us:

At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary:

We are looking for a detail-oriented and customer-focused Cruise Adventure Coordinator to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities:

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Qualifications:

• Previous experience in travel sales, reservations, or customer service (preferred but not required).
• Strong knowledge of cruise lines, destinations, and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings efficiently.
• Sales-oriented mindset with a passion for helping clients plan memorable vacations.
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
• Self-motivated and able to work independently in a remote environment.
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus.

Benefits:

• Flexible work schedule with remote opportunities.
• Exclusive travel discounts and industry perks.
• Ongoing training and professional development.
• Career growth opportunities within the company.

$20,000 - $70,000 a year

How to Apply:

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.