CRU Project Coordinator

Ozark Center; United States; On-site; USD 42,000 - 58,000; Full time

Job summary

The Ozark Center seeks a Project Coordinator to support the Community Response Unit (CRU) teams through coordination, training oversight, and operational support for crisis response services.

You will serve as a key liaison with law enforcement, healthcare providers, schools, and community organizations to enhance collaboration, ensure Unite Us proficiency, monitor training compliance, and promote best practices in coordinated community care.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience coordinating cross-agency programs and stakeholders.
• Strong communication and organizational skills.

Responsibilities

• Coordinate and provide operational support for CRU teams across the service area.
• Promote effective communication and coordinated response with network partners.
• Monitor team performance and adherence to policies and procedures.
• Support CRU teams in addressing operational challenges and improvement.
• Identify service gaps and opportunities for program improvement.
• Develop relationships with law enforcement and public safety partners.
• Engage with community organizations, healthcare providers, schools, and stakeholders.
• Ensure CRU members are trained, including Unite Us platform proficiency.
• Monitor Unite Us usage and promote proper workflows and documentation.
• Coordinate with United Way regarding social referrals.
• Prepare reports and presentations for leadership and funding partners.

Skills

Coordination

Stakeholder management

Training coordination

Reporting

Education

Bachelor's degree in a related field

Tools

Unite Us platform

MS Office

Job description

Job Description Summary: The Project Coordinator is a grant-funded position responsible for the coordination, oversight, and operational support of Community Response Unit (CRU) teams through the Ozark Center. This position serves as a key liaison between CRU teams, law enforcement agencies, healthcare providers, and community organizations to ensure effective collaboration and service delivery. The Project Coordinator monitors training compliance, supports workforce development, ensures proficiency in the Unite Us platform, and promotes best practices that strengthen coordinated community care and crisis response services. The Project Coordinator shall report to and shall be under the administration of the Director of Urgent Care Services for program specific supervision.

Responsibilities:

• Provide coordination and operational support for CRU teams across the service area.
• Promote effective communication and coordinated response strategies among Network Partner organizations.
• Monitor team performance, workflow effectiveness, and adherence to established policies, procedures, and program standards.
• Support CRU teams in addressing operational challenges and improving service delivery.
• Assist in identifying service gaps and opportunities for program improvement.
• Develop and maintain collaborative relationships with law enforcement agencies and public safety partners.
• Foster strong relationships with community organizations, healthcare providers, schools, social service agencies, and other stakeholders regarding response and medication-assisted treatment options.
• Ensure all CRU team members are trained and competent, including the use of the Unite Us platform.
• Monitor utilization of the Unite Us platform and promote adherence to established workflows and documentation standards.
• Coordinate with United Way regarding social referrals.
• Prepare reports and presentations for leadership and funding partners regarding program performance and Network Partner activities.

Physical Requirements:

Normal office environment with routine travel to partner agencies, community organizations, and service locations. Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds. Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed. Requires the ability to work under stressful conditions and to work irregular hours. May require flexible scheduling to attend community meetings, training events, or stakeholder engagements. Frequent interaction with healthcare professionals, law enforcement personnel, community partners, and CRU staff. TB test upon hire.

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.