Cross-Functional Mortgage Accounting Liaison

VyStar Credit Union; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan

Tuition reimbursement

Paid training program

Excellent benefits

Job summary

VyStar Credit Union in Jacksonville, FL is seeking a Mortgage Accounting Liaison to bridge Mortgage Accounting with Mortgage Servicing, Operations, Finance, IT, Risk, Compliance, and Internal Audit. The role focuses on coordinating issue resolution, gathering support, tracking items, and ensuring accurate, timely mortgage accounting activity.

Reporting to the AVP Mortgage Accounting, you will help standardize processes, maintain controls, support audits, and communicate progress to leadership.

Qualifications

• Associate degree in Accounting or related field required.
• 2+ years experience in accounting or mortgage servicing preferred.
• Experience with reconciliations and internal controls preferred.
• Strong communication and documentation skills.

Responsibilities

• Serve as primary liaison between Mortgage Accounting and business partners to support timely communication, issue intake, follow-up, and resolution of mortgage accounting matters.
• Coordinate with Mortgage Servicing, Mortgage Operations, Finance, IT, Risk, Compliance, Internal Audit, external auditors, and stakeholders to obtain information, clarify process questions, validate support, and assist with resolving items impacting accounting, reconciliations, reporting, or controls.
• Document mortgage accounting processes, transaction flows, control points, escalation paths, reporting dependencies, and recurring procedures to support audit readiness and operational consistency.
• Assist with gathering support for audit, examination, control testing, and remediation requests, ensuring information is complete, accurate, and timely.
• Support the Mortgage Accounting team in monitoring adherence to processes, reconciliations, exception management, and internal controls.

Skills

Mortgage accounting

Cross-functional liaison

General ledger

Data analysis

Education

Associate degree in Accounting

Bachelor's degree preferred

Tools

Workday

MSP

Mortgage servicing systems

Job description

VyStar Credit Union in Jacksonville, FL is seeking a Mortgage Accounting Liaison to bridge Mortgage Accounting with Mortgage Servicing, Operations, Finance, IT, Risk, Compliance, and Internal Audit. The role focuses on coordinating issue resolution, gathering support, tracking items, and ensuring accurate, timely mortgage accounting activity.

Reporting to the AVP Mortgage Accounting, you will help standardize processes, maintain controls, support audits, and communicate progress to leadership.