Cross-Dock Supervisor

Saddle Creek Logistics Services; Harrisburg (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Saddle Creek Logistics Services in Harrisburg, NC is seeking a Transportation/Distribution Supervisor to direct daily warehouse activities in a cross-dock operation. You will oversee receiving, warehousing, packaging, and shipping to ensure superior service while meeting cost targets.

The role requires coordinating up to 25 staff, maintaining inventory accuracy in the WMS, and aligning with safety policies.

Qualifications

• High school diploma or GED required; bachelor’s preferred.
• 3+ years leading in a warehouse environment.
• 2+ years with a warehouse management system (WMS).
• Forklift operator certificate/license required.

Responsibilities

• Coordinate workload for 20–25 associates to meet customer needs.
• Ensure accurate, cost-effective storage and shipping of products.
• Maintain safe work environment per company policies and procedures.
• Monitor KPI metrics and update WMS/TruckMate/PeopleNet systems.
• Assist with special projects like inventory and new accounts.

Skills

Leadership

Warehouse operations

WMS experience

Safety compliance

Communication

Time management

LEAN principles

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

WMS

TruckMate

PeopleNet

MS Excel

Job description

Why Work for Saddle Creek?Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.Location: Harrisburg, NCShift: Sunday - Thursday, 8 am – 6 pmPosition DescriptionThe Transportation/Distribution Supervisor is responsible for directing and supervising all warehouse activities on a daily basis within a cross-dock operation. The position oversees the receiving, warehousing, packaging and shipping of product consistent with superior customer service while maintaining cost objectives. The Supervisor is responsible for establishing labor requirements, planning, and scheduling of driver and warehouse functions and may assist the Operations Manager with long-term planning. This position will also be cross-trained in other areas of the business, including Transportation and Transportation Management.ResponsibilitiesCoordinate workload of up to 20-25 associates by assigning work functions to all staff as necessary to meet the needs of our customersProvide the highest quality service to our customers through efficient, cost effective, accurate and damage-free storage of productsMaintain a safe working environment by following company safety policies and proceduresEnsure departmental key performance indicators (KPI) are being metUse and ensure WMS, TruckMate and PeopleNet systems are updated accurately and promptlyAssist with the implementation and coordination of special projects such as physical inventory and new accountsIdentify needs and make recommendations regarding department procedures and process changesEnsure accurate inventory levels by maintaining accurate counts in the warehouse management system (WMS)Manage inventory control issues and correctionsTrain new hires to ensure understanding of company processes and proceduresConduct employee performance evaluations, and corrective actionRecognize and motivate associatesPerform all other duties and projects as assignedQualificationsEducation/ExperienceHigh School Diploma or GED required. Bachelor’s degree preferredA minimum of three (3) years leading and supervising in warehouse environmentA minimum of two (2) years of experience working with a warehouse management system (WMS)Forklift operator certificate and/or license requiredKnowledge, Skills and AbilitiesAbility to build credible relationship with customer and build effective teams.Ability to evaluate alternatives in order to make the best overall value decisions considering labor, cost, customer expectations and other factors.Demonstrated analytical ability, attention to detail and strong computer skillsSolid judgement, problem-solving and decision-making skillsAbility to act with a sense of urgency to resolve issues with internal and external customersProven record of taking initiative and responsibility, both individually and as a member of a teamAbility to write routine reports and correspondence in a professional manner.Excellent time management skillsCommitment to continuous improvement and LEAN initiativesAbility to speak effectively before groups of customers and/or associates#LI-LB1.Benefits:Benefits package including medical, dental, vision, HSA, and medical reimbursementAnnual bonus eligibility401(k) matchVacation and holiday payEmployee assistance and identity theft protectionCareer development and opportunity for internal promotionsTuition reimbursement for further educationCompany paid life insurance and short term disabilitySaddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.