Cross-disciplinary Controls Lead Analyst (VP/Hybrid)

Citibank; Jacksonville (FL); On-site; USD 103,000 - 156,000; Full time

Job summary

A leading financial services company is looking for individuals to enhance its operational risk and control function. This role entails supporting assessments and implementations of controls while collaborating with various stakeholders for risk management. Ideal candidates must have extensive experience in operational risk and related compliance fields, alongside a strong understanding of financial services regulations. Engage in a dynamic environment aiming at effective risk governance.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• 6-10 years in operational risk management or related fields.
• Ability to identify and manage key risks.
• Strong knowledge in developing and executing controls.

Responsibilities

• Support assessment of existing controls and implement changes.
• Assist in executing the Enterprise Risk Management Framework.
• Develop corrective action plans for identified control gaps.

Skills

Analytical Thinking

Risk Management

Controls Assessment

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

Cognos

Tableau

SAS

Microsoft Office

Job description

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.

Responsibilities:

• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
• Help support the oversight the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
• Participate in issue quality reviews ensuring compliance with
• Issue Management Policy, Standards and Procedures • Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Reporting skill sets such as Cognos, Tableau, and/or SAS is key for this role.
• Knowledge of Operations is a plus but not required.
• Experience in Risk/Control, specifically MCA and/or Issue Management.
• Advanced proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 02, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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