Cross Channel Media Director

Razorfish; Chicago (IL); On-site; USD 121,000 - 166,000; Full time

Benefits offered by this job

Paid Family Care

Adoption, surrogacy & fertility aid

Pet adoption support

Employee assistance programs

Tuition assistance

Paid time off and holidays

Matching gifts

Flexible working arrangements

Work Your World program

Business Resource Groups

Job summary

Razorfish is seeking a Director of Cross-Channel Investment to set and connect the investment strategy across the paid media ecosystem for a single client account. You will coordinate planning, activation, optimization, measurement, and client communications to ensure clear, measurable business outcomes.

The role demands 10+ years in agency media investment, proven leadership, and the ability to drive cross-channel collaboration in a matrixed environment.

Qualifications

• 10+ years of agency-side media investment experience across traditional and digital channels.
• 5+ years of staff management, development, and mentoring.
• Ability to lead cross-channel planning across objectives, budgets, audiences, activation, optimization, and measurement.
• Experience managing complex national and local investment workstreams within integrated agency teams.
• Strong client leadership and clear communication and presentation skills.

Responsibilities

• Lead cross-channel investment strategy and high-level tactical planning.
• Partner with Channel investment teams, Data & Analytics, and Strategy for integrated full-funnel planning.
• Advise across planning, activation, optimization, and measurement to drive cross-channel performance.
• Own escalation for pacing, performance, and quality control of deliverables.
• Champion testing, learning agendas, and emerging media opportunities with actionable recommendations.
• Represent the investment team across traditional and digital channels, and translate activity into client updates.

Skills

Media investment

Staff management

Cross-channel planning

National/local investment

Client leadership

Communication

Media systems/tools

Job description

Company Description Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record. Join us at razorfish.com.

Company Description Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.

Named a Most Innovative Agency three years running (2024–2026) by Campaign US, our work reflects a proven ability not just to anticipate what’s coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn’t be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence.

If you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next—this is the place to do it.

Join us at razorfish.com.

Overview

The Director, Cross-Channel Investment sets and connects investment strategy across the full paid media ecosystem for a single client account. This role servers as the central coordination point for Investment across planning, activation, optimization, measurement, and client communication. Acting as both lead and connector, the Director ensures recommendations are clear, actionable, and tied to measurable business outcomes.

Responsibilities

• Planning & Strategy: Lead cross-channel investment strategy and high-level tactical planning, aligning teams on objectives, budgets, and audience priorities.
• Audience & Full-Funnel Planning: Partner with Channel-specific investment teams, Data & Analytics, and Strategy to develop integrated full-funnel audience approaches.
• Activation & Performance: Advise across planning, activation, optimization, and measurement to drive cross-channel performance with Data & Analytics.
• Escalation & Quality Control: Own escalation for pacing, performance, and execution issues, and review all deliverables for quality, strategic soundness, and investment viability.
• Innovation & Marketplace Expertise: Champion testing, learning agendas, and emerging media opportunities by turning industry and channel trends into actionable recommendations.
• Collaboration & Client Leadership: Represent the full investment team across traditional and digital channels, lead cross-functional integration, and translate channel activity into clear client updates.

Qualifications

• 10+ years of agency-side media investment experience across traditional and digital channels.
• 5+ years of prior staff management, development, and mentoring experience
• Proven ability to lead cross-channel planning across objectives, budgets, audiences, activation, optimization, and measurement.
• Experience managing complex national and local investment workstreams within integrated agency teams.
• Strong client leadership, communication, organization, and presentation skills, with the ability to simplify complexity and drive alignment.
• Operates effectively in a matrixed environment, managing multiple priorities while reinforcing accountability and collaboration.
• Command of media systems, tools, contract operations, and the upstream and downstream impacts of investment decisions.

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $121,315.00 - USD $166,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/15/2026.