CRM QA Engineer — Remote Testing & Integrations

Group Voyagers; United States; Remote; USD 85,000 - 100,000; Full time

Benefits offered by this job

Generous benefits package

Travel benefits

Retirement plan

Job summary

Globus Family of Brands is seeking a CRM Quality Assurance Engineer to design and execute tests for CRM platforms and integrations supporting sales, marketing, service, and operations. You will work with Product Owners, Analysts, and Developers to ensure quality before release.

The role emphasizes data integrity, security, and scalable CRM configurations, with collaboration across teams and a focus on continuous QA improvements. Travel benefits and retirement options are included.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems; or 3–5 years’ related experience and/or training; or equivalent combination of education and experience.
• 3+ years of quality assurance experience, with at least 1–2 years focused on CRM platforms (Dynamics 365).
• Experience testing CRM systems such as Salesforce, Microsoft Dynamics, HubSpot, or comparable enterprise CRM solutions.
• Experience validating CRM workflows, automations, data models, reports, dashboards, and security models.
• Hands-on experience with API testing and data validation.
• Experience with test automation tools (TestComplete, Playwright, Selenium, ReadyAPI, Postman).
• Database experience with Oracle, SQL Server, or similar relational databases.
• Familiarity with CI/CD and DevOps practices in a QA or release environment.

Responsibilities

• Develop, coordinate, and execute comprehensive test plans for CRM applications, enhancements, and integrations across environments.
• Create detailed test cases, scenarios, and test data validating CRM functionality including lead management, opportunity lifecycle, customer data management, workflows, automations, and reporting.
• Design and maintain automated and reusable test scripts for CRM user interfaces, APIs, and system integrations.
• Validate CRM configurations such as rules, workflows, validations, permissions, and data models.
• Collaborate with Business Analysts and stakeholders to ensure test coverage aligns with functional and technical requirements.
• Document QA activities, test results, and defects to support audits, compliance, and release readiness.
• Establish testing protocols for CRM releases, upgrades, and third‑party integrations.

Skills

Quality assurance

CRM testing

Test automation

API testing

Data validation

Collaboration

Education

Bachelor's degree in Computer Science/Information Systems

Tools

TestComplete

Playwright

Selenium

ReadyAPI

Postman

Oracle/SQL Server

CI/CD

Job description

Globus Family of Brands is seeking a CRM Quality Assurance Engineer to design and execute tests for CRM platforms and integrations supporting sales, marketing, service, and operations. You will work with Product Owners, Analysts, and Developers to ensure quality before release.

The role emphasizes data integrity, security, and scalable CRM configurations, with collaboration across teams and a focus on continuous QA improvements. Travel benefits and retirement options are included.