CRM Project Manager

Mindlance; Lake Forest (IL); Presencial; USD 110 000 - 150 000; Tempo integral

Resumo da oferta

Mindlance in Lake Forest, IL seeks an experienced, hands-on Project Manager to support global Brand Excellence initiatives within a pharmaceutical commercial marketing environment. You will coordinate global brand-planning activities across 40+ country affiliates, drive standardized processes, and adopt AI-enabled solutions while partnering with senior executives and cross-functional teams.

Strong PM skills, cross-functional collaboration, and excellent communication are essential to deliver on

Qualificações

• Bachelor's degree required.
• Minimum 5 years of experience managing cross-functional, matrixed, or global projects and programs.
• Commercial marketing experience is strongly preferred, particularly in pharmaceutical, healthcare, or life sciences environments.
• Experience supporting global brand planning, brand strategy development, or the rollout and localization of marketing initiatives across country affiliates is highly desirable.
• Strong hands-on project management skills, with proven ability to manage meetings, action items, timelines, deliverables, and stakeholder follow-ups independently.
• Excellent written and verbal communication skills, including the ability to facilitate discussions and present confidently to senior executives.
• Demonstrated ability to build relationships, influence stakeholders without direct authority, and coordinate effectively across complex global organizations.
• Strong organizational skills, attention to detail, accountability, and a dependable approach to execution.
• Experience supporting change management, process adoption, or the rollout of new business tools and workflows.
• Familiarity with AI-enabled business solutions and their adoption within marketing processes is an advantage; software development or technical AI implementation experience is not required.
• Ability to work effectively with global and regional teams, accommodate earlier Central Time meetings, and meet the required onsite schedule.

Responsabilidades

• Manage day-to-day project execution, including meeting coordination, agenda preparation, note-taking, action-item tracking, and follow-up with stakeholders.
• Coordinate global brand-planning activities and ensure alignment across commercial marketing teams, regional stakeholders, and country affiliates.
• Track project timelines, milestones, deliverables, risks, and dependencies to ensure initiatives remain on schedule.
• Build and maintain strong relationships with stakeholders across a complex, matrixed global organization.
• Facilitate discussions, communicate project updates, and present concepts confidently to senior leaders and experienced marketing professionals.
• Support the development and rollout of global brand strategies, ensuring alignment between global teams and local affiliates.
• Coordinate change-management activities to help marketers adopt new processes and AI-enabled solutions.
• Communicate the business value of new tools and processes, support user adoption, and encourage consistent implementation across teams.
• Maintain project documentation, status reports, presentations, and governance processes to ensure transparency and accountability.
• Support resource planning, risk management, and performance tracking in collaboration with senior PMO leaders and project stakeholders.

Conhecimentos

Project management

Cross-functional coordination

Stakeholder management

Communication

Time management

AI-enabled solutions awareness

Formação académica

Bachelor's degree

Descrição da oferta de emprego

We are seeking an experienced, hands-on Project Manager to support global Brand Excellence initiatives within a pharmaceutical commercial marketing environment.

The ideal candidate will have strong project management skills, commercial marketing experience, and the ability to coordinate global brand-planning activities across multiple countries and affiliates. This role requires someone highly organized, comfortable working with senior executives, and accountable for driving meetings, tracking deliverables, managing action items, and ensuring consistent follow-through across cross-functional teams.

The candidate will also support the adoption of new business processes and AI-enabled solutions designed to improve global brand-strategy development.

Key Projects

• Support global brand teams in developing effective brand strategies and coordinating their rollout across 40+ country affiliates.
• Drive the adoption of standardized brand-planning processes and new ways of working across global and regional teams.
• Support change management and the integration of AI-enabled solutions into existing brand-planning workflows.

Key Responsibilities

• Manage day-to-day project execution, including meeting coordination, agenda preparation, note-taking, action-item tracking, and follow-up with stakeholders.
• Coordinate global brand-planning activities and ensure alignment across commercial marketing teams, regional stakeholders, and country affiliates.
• Track project timelines, milestones, deliverables, risks, and dependencies to ensure initiatives remain on schedule.
• Build and maintain strong relationships with stakeholders across a complex, matrixed global organization.
• Facilitate discussions, communicate project updates, and present concepts confidently to senior leaders and experienced marketing professionals.
• Support the development and rollout of global brand strategies, ensuring alignment between global teams and local affiliates.
• Coordinate change-management activities to help marketers adopt new processes and AI-enabled solutions.
• Communicate the business value of new tools and processes, support user adoption, and encourage consistent implementation across teams.
• Maintain project documentation, status reports, presentations, and governance processes to ensure transparency and accountability.
• Support resource planning, risk management, and performance tracking in collaboration with senior PMO leaders and project stakeholders.

Qualifications & Skills

• Bachelor's degree required.
• Minimum 5 years of experience managing cross-functional, matrixed, or global projects and programs.
• Commercial marketing experience is strongly preferred, particularly in pharmaceutical, healthcare, or life sciences environments.
• Experience supporting global brand planning, brand strategy development, or the rollout and localization of marketing initiatives across country affiliates is highly desirable.
• Strong hands-on project management skills, with proven ability to manage meetings, action items, timelines, deliverables, and stakeholder follow-ups independently.
• Excellent written and verbal communication skills, including the ability to facilitate discussions and present confidently to senior executives.
• Demonstrated ability to build relationships, influence stakeholders without direct authority, and coordinate effectively across complex global organizations.
• Strong organizational skills, attention to detail, accountability, and a dependable approach to execution.
• Experience supporting change management, process adoption, or the rollout of new business tools and workflows.
• Familiarity with AI-enabled business solutions and their adoption within marketing processes is an advantage; software development or technical AI implementation experience is not required.
• Ability to work effectively with global and regional teams, accommodate earlier Central Time meetings, and meet the required onsite schedule.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”