CRM Product Owner - Veeva & Modernization Strategy

Alnylam Pharmaceuticals; Cambridge (MA); On-site; USD 172,200 - 233,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) with company match

Paid time off and wellness days

Job summary

Alnylam Pharmaceuticals is searching for an Associate Director, CRM Product Owner to lead the strategy and delivery of CRM capabilities crucial for field engagement and operations. This role focuses on Veeva CRM, requiring strong life sciences CRM experience and expertise in product management.

The ideal candidate will develop a prioritized CRM roadmap, drive stakeholder engagement, and ensure compliance and quality within the CRM ecosystem. This position values collaborative leadership and operational excellence to enhance customer engagement outcomes.

Qualifications

• 8+ years of experience in Commercial IT, CRM, or digital product management.
• Strong understanding of CRM processes and data management.
• Experience leading cross-functional initiatives in global environments.

Responsibilities

• Define and manage the CRM roadmap aligned to business objectives.
• Oversee platform operations and vendor delivery.
• Partner with stakeholders to drive adoption of CRM capabilities.

Skills

CRM platforms understanding

Product management

Stakeholder leadership

Communication skills

Project management

Education

Bachelor's degree in relevant field

Advanced degree

Tools

Veeva CRM

Salesforce

Job description

Alnylam Pharmaceuticals is searching for an Associate Director, CRM Product Owner to lead the strategy and delivery of CRM capabilities crucial for field engagement and operations. This role focuses on Veeva CRM, requiring strong life sciences CRM experience and expertise in product management.

The ideal candidate will develop a prioritized CRM roadmap, drive stakeholder engagement, and ensure compliance and quality within the CRM ecosystem. This position values collaborative leadership and operational excellence to enhance customer engagement outcomes.