CRM Manager - Raritan Valley Community College

Raritan Valley Community College; Toms River (NJ); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative educational institution is seeking a dynamic CRM Manager to enhance the effectiveness of its Customer Relationship Management system. This role involves leading system administration, ensuring data quality, and creating impactful reports and dashboards. You will work closely with various departments to drive recruitment, enrollment, and retention strategies. If you are passionate about leveraging technology to improve student engagement and have a knack for collaboration, this opportunity is perfect for you.

Qualifications

• Experience in CRM system administration and user management.
• Strong analytical skills for data quality assurance and reporting.

Responsibilities

• Optimize the use of the CRM system to support strategic goals.
• Collaborate with departments for effective CRM utilization.

Skills

CRM System Administration

Data Quality Assurance

Campaign Creation

Report Development

Collaboration Skills

Education

Bachelor's Degree in Marketing or related field

Master's Degree (preferred)

Tools

CRM Software

Data Analysis Tools

Job description

Location:

North Branch, NJ

Category:

Administrative and Professional

Posted On:

Mon May 5 2025

Job Description:

The CRM Manager will be a key player in optimizing the use of Raritan Valley Community College's (RVCC) Customer Relationship Management (CRM) system. Reporting to the Director of Marketing, the CRM Manager will lead system administration tasks, including user management, data quality assurance, campaign creation, and the development of reports and dashboards to support RVCC's strategic enrollment and retention goals. The role will involve close collaboration with various departments to ensure effective CRM utilization across the College's recruitment, enrollment, and student retention efforts.