CRM Data Cleanup Assistant

2ND Response Upfitters, LLC; Laramie, Alabaster (WY, AL); Remote; USD 21,000 - 30,000; Full time

Job summary

2ND Response Upfitters, LLC is seeking a detail-oriented CRM Data Cleanup Assistant to help maintain accurate, up-to-date customer records in our CRM system. The role is remote and focuses on identifying duplicates, correcting information, updating records, and standardizing data formats.

The ideal candidate will work with spreadsheets, follow written instructions, and meet productivity targets while ensuring data privacy and security.

Qualifications

• Strong attention to detail and organizational skills.
• Basic computer skills and familiarity with spreadsheets.
• Ability to follow written instructions and established procedures.
• Good written communication skills.
• Ability to work independently in a remote environment.
• Reliable internet connection and access to a computer.
• Willingness to handle repetitive tasks while maintaining accuracy.

Responsibilities

• Review existing CRM records for missing, outdated, or incorrect information.
• Identify and flag duplicate customer or contact records.
• Update customer names, email addresses, phone numbers, and other permitted fields.
• Standardize data formats and correct inconsistencies.
• Verify information against approved internal sources.
• Organize and categorize customer records according to company guidelines.
• Maintain accurate spreadsheets and data-cleanup tracking logs.
• Flag questionable records for further review instead of guessing.
• Follow data privacy, confidentiality, and security procedures.
• Meet assigned productivity and accuracy targets.

Skills

Attention to detail

Organizational skills

Basic computer skills

Spreadsheets

Written instructions

Written communication

Remote work independence

Reliable internet

Repetitive tasks accuracy

Job description

We are seeking a detail-oriented and reliable CRM Data Cleanup Assistant to help maintain accurate, organized, and up-to-date customer records in our customer relationship management (CRM) system.

The ideal candidate is comfortable working with digital records, spreadsheets, and customer databases. This role focuses on improving data quality by identifying duplicate entries, correcting inaccurate information, updating records, and ensuring that information is consistently organized.

This is a remote opportunity for someone who works carefully, follows instructions, and can complete repetitive administrative tasks with a high level of accuracy.

Responsibilities

• Review existing CRM records for missing, outdated, or incorrect information.

• Identify and flag duplicate customer or contact records.

• Update customer names, email addresses, phone numbers, and other permitted fields.

• Standardize data formats and correct inconsistencies.

• Verify information against approved internal sources.

• Organize and categorize customer records according to company guidelines.

• Maintain accurate spreadsheets and data-cleanup tracking logs.

• Flag questionable records for further review instead of guessing.

• Follow data privacy, confidentiality, and security procedures.

• Meet assigned productivity and accuracy targets.

Qualifications

• Strong attention to detail and organizational skills.

• Basic computer skills and familiarity with spreadsheets.

• Ability to follow written instructions and established procedures.

• Good written communication skills.

• Ability to work independently in a remote environment.

• Reliable internet connection and access to a computer.

• Willingness to handle repetitive tasks while maintaining accuracy.