CRM & Data Analytics Specialist - Business Systems Analyst

SEIU Branding; Sacramento (CA); On-site; USD 75,000 - 108,000; Full time

Job summary

SEIU Local 1000 in Sacramento, CA is seeking a Business Systems Analyst for the IT Department to manage and analyze the COMPASS CRM platform and drive data reporting strategies. The role involves technical responsibilities with Microsoft Dynamics CRM, SQL, SSRS, and BI tooling.

The ideal candidate will have advanced SQL skills, CRM experience, and the ability to translate complex data concepts for non-technical staff.

Qualifications

• Advanced SQL with complex queries and performance optimization.
• Experience with Microsoft Dynamics CRM or similar CRM platforms.
• Strong SSRS and Report Builder skills.
• Experience with Visual Studio for database and report development.
• Proficiency with Power BI or Tableau for data visualization.
• Understanding data architecture principles and reporting best practices.
• Excellent interpersonal and communication skills with a customer service orientation.
• Ability to explain technical concepts to non-technical audiences.
• Strong collaboration skills and a team-first mindset.
• Self-motivated with the ability to manage multiple priorities independently.
• Curious problem-solver who takes initiative and ownership.

Responsibilities

• Analyze data, processes, workflows, and system interactions to identify problems and develop solutions.
• Advise and train staff and members on business systems and data needs; ensure quality controls.
• Coordinate the work of support staff.
• Perform other related duties as required.

Skills

SQL proficiency

CRM platforms

SSRS & Report Builder

Visual Studio

Power BI/Tableau

Data architecture

Communication skills

Team collaboration

Multitasking

Problem solving

Client/friendliness

Education

College degree or equivalent

Tools

Microsoft Dynamics CRM

SSRS

Report Builder

Visual Studio

Power BI

Tableau

Job description

SEIU Local 1000 in Sacramento, CA is seeking a Business Systems Analyst for the IT Department to manage and analyze the COMPASS CRM platform and drive data reporting strategies. The role involves technical responsibilities with Microsoft Dynamics CRM, SQL, SSRS, and BI tooling.

The ideal candidate will have advanced SQL skills, CRM experience, and the ability to translate complex data concepts for non-technical staff.