CRM Associate Field Inventory Analyst - NJ

Medtronic; Lake Hiawatha (NJ); On-site; USD 64,000 - 98,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht einen CRM Associate Field Inventory Analyst, der für die Umsetzung von Inventarstrategien im Bereich Cardiac Rhythm Management verantwortlich ist. Diese spannende Rolle erfordert analytische Fähigkeiten und eine hohe Organisation, während Sie mit internen und externen Partnern zusammenarbeiten, um sicherzustellen, dass die richtigen Produkte zur richtigen Zeit am richtigen Ort sind. Die Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das auf die Verbesserung der Patientenversorgung abzielt. Wenn Sie eine Leidenschaft für Problemlösung und eine proaktive Denkweise haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Gesundheitsversicherung

Zahnversicherung

Lebensversicherung

401(k) Plan

Mitarbeiteraktienkaufplan

Ausbildungsunterstützung

Flexible Arbeitszeiten

Mitarbeiterhilfeprogramm

Langzeitinvaliditätsversicherung

Bezahlte Urlaubszeit

Qualifications

• Bachelor-Abschluss erforderlich, 2 Jahre relevante Erfahrung oder höherer Abschluss.
• Hohes Maß an Problemlösungsfähigkeiten und Kommunikationsfähigkeiten.

Responsibilities

• Verantwortlich für die Ausführung von CRM-Feldinventarstrategien.
• Engagement mit internen und externen Partnern zur Koordination von Inventarstrategien.
• Überwachung und Pflege der Bestände bei Kundenkonten.

Skills

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Organisationsfähigkeiten

Multitasking

Education

Bachelor-Abschluss

Tools

Microsoft Excel

Salesforce

PowerPoint

Word

Visio

mStar

Job description

CRM Associate Field Inventory Analyst - NJ

CRM Associate Field Inventory Analyst - NJ

Remote type: Remote

Locations: Parsippany, New Jersey, United States of America

Time type: Full time

Posted on: Vor 4 Tagen

End date to apply: 27. April 2025 (Noch 4 Tage Zeit für Bewerbung)

Job requisition id: R28018

We anticipate the application window for this opening will close on - 27 Apr 2025

Ein Tag im Leben

This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.

This individual must be analytical, results-oriented, and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.

Responsibilities may include the following:

Field Inventory Management

• Daily engagement with multiple internal and external business partners to coordinate inventory strategies.
• Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.
• Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps, and District Managers to ensure the right product is in the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.
• Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.
• Mobilize inventory for supply constraints within the assigned district.
• Collaborate with the internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.
• Build credibility, trust, and respect from internal and external customers.
• Look for win-win solutions to meet BU needs while also driving the Field Inventory strategies.
• Review and analyze data and proactively elevate issues; partner with stakeholders to drive action appropriately.
• Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives.
• Communicate and facilitate the execution of inventory management initiatives with sales teams.

Account Consignment Inventory Management

• Proactively monitor and maintain inventory levels at customer accounts.
• Conduct cycle counts of inventory at customer accounts as needed.
• Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.
• Assist with resolving discrepant inventory levels at customer accounts.
• Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.
• Maintain effective relationships with Customer Care Supply Chain and Customer service operations to ensure effective fulfillment of customer orders.
• Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).

Other Job Duties

• Provide regular on-call support for evenings and weekends when critical business needs arise.
• Remote position that travels locally regularly including additional overnight or occasional flight travel.
• Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality.
• Stay current on internal training requirements and product knowledge.
• Proactively propose ideas for process improvement and take action to drive completion.
• Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable.
• Able to work flexible schedule as business needs dictate.

Must Have: Minimum Requirements

• Bachelor’s degree required
• Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Nice to Have

• High aptitude for problem solving and troubleshooting.
• Excellent communication, interpersonal and customer service skills
• Experience with inventory management within supply chain or distribution environment
• Self-motivated; can work with minimal supervision remotely traveling to key customers.
• Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.
• Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar
• Ability to travel overnight on short notice as needed.
• Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager
• Six Sigma Yellow, Green or Black Belt Certification
• APICS CPIM/CSCP Certification
• Strong analytical and problem-solving skills
• Demonstrated negotiation/influence management skills--positively resolving conflict.
• Demonstrated ability to communicate effectively and professionally (written and verbal)
• Strong organizational and multi-tasking skills; Highly flexible to changing business needs.
• Proven ability to produce consistent, detail-oriented, high-quality work.
• Ability to make sound decisions and drive action independently.
• Ability to execute logically, calmly and efficiently in a chaotic and stressful environment.
• Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps.
• Experience working in a regulated environment--ideally the medical device industry.
• Proactively drives results.

Physische Jobanforderungen

Die obigen Angaben sollen die allgemeine Art und das Niveau der Arbeit der Mitarbeitern in einer solchen Position beschreiben, es handelt sich aber dabei nicht um eine vollständige Liste aller für diese Position erforderlichen Aufgaben und Fähigkeiten.

Die im Abschnitt „Aufgaben“ dieser Stellenbeschreibung beschriebenen körperlichen Anforderungen sind repräsentativ für die Anforderungen, die ein Mitarbeiter erfüllen muss, um die wesentlichen Funktionen dieser Stelle erfolgreich auszuführen. Es müssen zumutbare Hilfsmaßnahmen unternommen werden, um Personen mit Behinderung die Ausübung der wesentlichen Funktionen zu ermöglichen. Für Bürotätigkeiten: Für die Ausübung solcher Tätigkeiten ist es erforderlich, dass der Mitarbeiter regelmäßig selbständig mobil ist. Der Mitarbeiter muss zudem mit einem Computer umgehen können sowie mit internen und externen Kollegen kommunizieren.

Leistungen und Vergütung

Medtronic bietet ein wettbewerbsfähiges Gehalt und ein flexibles Leistungspaket
Das Engagement für unsere Mitarbeiter ist der Kern unserer Werte. Wir schätzen die Beiträge jedes einzelnen. Sie tragen damit zu unserem Erfolg bei.Wir bieten für jede Karriere- und Lebensphase umfassende Leistungen, Ressourcen und wettbewerbsfähige Vergütungspläne.

Salary ranges for U.S (excl. PR) locations (USD): $64,800.00 - $97,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic Leistungs- und Vergütungspläne

Über Medtronic
Wir sind weltweit führend im Bereich Gesundheitstechnologie und suchen und finden Lösungen für die drängendsten medizinischen Probleme der Menschheit.

Unsere Mission, Schmerzen zu lindern, die Gesundheit von Patienten wiederherzustellen und ihr Leben zu verlängern, eint ein weltweites Team von mehr als 95.000 engagierten Mitarbeitern.

Im Herzen sind wir Ingenieure, die ehrgeizige Ideen umsetzen, um echte Lösungen für echte Menschen zu entwickeln. Ob im Labor, in der Fabrikhalle oder im Konferenzraum– jede*r von uns experimentiert, schafft, baut, verbessert und löst Probleme.

• Erfahren Sie mehr über unser Engagement für Diversität und Inklusion unter