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CRM and Email Marketing Manager

Toups and Co Organics

United States

On-site

USD 80,000 - 90,000

Full time

7 days ago
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Job summary

Toups and Co Organics is seeking a CRM & Email Marketing Manager to enhance customer engagement through targeted campaigns. In this mid-senior level role, you will manage CRM platforms, develop marketing strategies, and analyze performance to foster brand loyalty. If you're passionate about clean skincare and have the relevant experience, we invite you to apply.

Benefits

Competitive salary and benefits package
Flexible work from home environment
Employee discounts and work from home perks
Opportunity to shape the voice and experience of a growing brand
Collaborative and creative team culture

Qualifications

  • 3–5+ years of experience in CRM and email marketing, preferably in ecommerce or DTC.
  • Proficient in email marketing platforms.
  • Strong understanding of email marketing best practices.

Responsibilities

  • Develop and execute comprehensive email marketing strategies.
  • Manage CRM platform(s) ensuring accurate segmentation and data hygiene.
  • Analyze campaign performance to improve future strategies.

Skills

Email marketing strategy
Data analysis
Project management
Communication

Education

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

Klaviyo
Attentive

Job description

Toups and Co Organics provided pay range

This range is provided by Toups and Co Organics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

Direct message the job poster from Toups and Co Organics

Toups and Co Organics is a leading provider of all-natural skincare and makeup products. Our mission is to empower you to look and feel your best by offering the cleanest, most natural, and organic skincare products available.

Role Overview:

The CRM & Email Marketing Manager will be responsible for owning and optimizing the end-to-end customer journey through targeted email and SMS campaigns, marketing automation, segmentation strategies, and CRM management. This role plays a critical part in driving customer retention, lifetime value, and overall brand loyalty.

Key Responsibilities:

  • Develop and execute a comprehensive email marketing strategy aligned with business goals and customer lifecycle stages.
  • Manage CRM platform(s) (e.g., Klaviyo, Attentive) and ensure accurate segmentation, data hygiene, and personalization.
  • Plan, build, and deploy campaigns including newsletters, product launches, transactional emails, onboarding, win-backs, and promotions.
  • Own A/B testing strategy for subject lines, copy, design, send times, and segmentation to optimize key metrics (open rate, CTR, conversion, unsubscribe rate).
  • Partner with design and copy teams to produce high-converting email creative and messaging.
  • Analyze campaign performance and customer data to provide actionable insights and improve future campaigns.
  • Audit, optimize and maintain performance of all automated flows (e.g., welcome series, cart abandonment, post-purchase, etc) and continuously refine them based on performance data.
  • Monitor email deliverability, compliance, and platform health.
  • Collaborate cross-functionally with operations, growth marketing, and customer service teams to support broader marketing initiatives.
  • Stay current with CRM and email marketing trends, tools, and best practices.

Qualifications:

  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 3–5+ years of experience in CRM and email marketing, preferably in ecommerce or DTC.
  • Proficiency with email marketing platforms (e.g., Klaviyo, Attentive, etc.).
  • Strong understanding of email marketing best practices, automation workflows, and lifecycle marketing.
  • Experience with customer segmentation and analytics.
  • Excellent written communication, project management, and organizational skills.
  • Data-driven mindset with strong analytical skills.
  • Working knowledge of HTML/CSS for emails is a plus.
  • Clean beauty experience is a plus.

What We Offer:

  • Competitive salary and benefits package
  • Flexible work from home environment
  • Employee discounts and work from home perks
  • Opportunity to shape the voice and experience of a growing brand
  • A collaborative and creative team culture

If you are passionate about clean skincare and makeup and believe you are a good fit, please submit your resume and cover letter detailing your relevant experience to careers@toupsandco.com with subject: CRM and Email Marketing Manager

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing and Sales
  • Industries
    Retail

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