Critical Utilities Tech I,II,III
Jubilant Pharma Limited
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Benefits offered by this job
Job summary
Jubilant HollisterStier in Spokane, WA is seeking a Critical Utilities Technician I for on-site work in a GMP manufacturing environment. You will operate and monitor boiler and utility systems, perform preventive maintenance, and document activities using SAP CMMS, while adhering to safety and quality standards and contributing to reliable site operations.
Starting wage is a key part of the role, with opportunities for growth, promotions, and annual raises.
Qualifications
- High School Diploma required; technical training in boiler operations or related field preferred.
- Experience with GMP or regulated manufacturing environment preferred.
- Ability to read blueprints and technical documentation; strong toolkit skills.
Responsibilities
- Operate and monitor small high-pressure boiler systems to ensure safe operation.
- Maintain GMP building and grounds standards for utility areas and equipment.
- Perform preventive and corrective maintenance across steam, water, and air systems.
- Utilize SAP CMMS to document work orders, maintenance, and inspections.
- Follow safety protocols and use proper PPE.
Skills
Education
Tools
Job description
As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.
We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.
If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.
- Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
- Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
- A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
- A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
- A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.
If you want to build something meaningful with a team that values your drive, skills, and ideas — you belong here.
The Critical Utilities Technician I is responsible for the safe operation, monitoring, and maintenance of site utility systems including steam, water, and compressed air, with a primary focus on small high-pressure boiler systems. This role ensures continuous, compliant operation of critical systems supporting GMP manufacturing operations.
- Operate and monitor small high-pressure boiler systems to ensure safe and continuous operation
- Maintain GMP building and grounds standards for utility areas and equipment
- Perform preventive and corrective maintenance across steam, water, and air systems
- Operate and maintain clean compressed air systems in compliance with GMP requirements
- Utilize SAP CMMS to document work orders, maintenance, and inspections
- Follow all safety protocols and proper PPE usage
- Operate mobile equipment as required for maintenance activities
- Perform mechanical repairs, welding, and fabrication work to support utilities
- Execute rigging activities for equipment installation and maintenance
- Read and interpret blueprints, schematics, and technical drawings
- Support machining and component repair work as needed
- Utilize proper tools and demonstrate strong tool proficiency
- Support pest control and housekeeping standards within utility areas
- Use MS Office (including Excel) for documentation, tracking, and reporting
- Identify and elevate system issues impacting reliability, safety, or compliance
The Critical Utilities Technician II performs Critical Utilities Technician responsibilities while supporting the reliable, compliant operation and maintenance of critical GMP utility systems, including boiler, water treatment, purified water, wastewater, cooling tower, clean steam, and associated utility infrastructure. This role demonstrates strong working knowledge across foundational critical utilities and supports troubleshooting, documentation, audits, inspections, and ongoing system improvement. Advanced system ownership in specialized areas such as WFI systems, industrial plumbing, pipefitting, and higher-level boiler operation is preferred to support progression within the same job family.
- Perform Critical Utilities Technician responsibilities in support of safe, compliant, and reliable GMP utility operations.
- Operate, monitor, and maintain boiler and utility systems to support continuous site operations.
- Execute and monitor water pre-treatment processes, water chemistry, and dosing adjustments to maintain system integrity and performance.
- Operate and maintain RO, purified water, wastewater, cooling tower, and clean steam systems in alignment with GMP, safety, environmental, and regulatory expectations.
- Support troubleshooting and repair across steam, water, air, cooling tower, boiler, purified water, wastewater, and related utility systems.
- Document operations, maintenance, testing, and system performance within SAP CMMS and applicable tracking systems.
- Support audits, inspections, quality reviews, and continuous improvement initiatives related to critical utilities systems.
- Identify system inefficiencies, reliability risks, and opportunities for corrective action, operational improvement, and efficiency gains.
- Coordinate with Facilities, Maintenance, Quality, Operations, EHS, and other internal partners to maintain compliant utility operations.
- Preferred/advanced: Support WFI systems, piping infrastructure, industrial plumbing/pipefitting work, and higher-level boiler operation where qualified.
The Critical Utilities Technician III performs all prior Utilities and Boiler Operator responsibilities while serving as a subject matter expert in critical utilities. This role leads advanced diagnostics, predictive maintenance, and system optimization activities to ensure the highest level of reliability, safety, and compliance across all GMP utility systems.
- Perform all prior Critical Utilities Technician, Boiler Operator Class 3, Water Treatment Operator II, and Boiler Operator Class 2 responsibilities
- Lead advanced troubleshooting and diagnostics across steam, water, air, and utility systems
- Perform shaft alignment on rotating equipment to ensure optimal system performance
- Utilize thermography to inspect equipment and identify potential failures
- Conduct vibration analysis to monitor equipment health and predict maintenance needs
- Support and guide predictive maintenance strategies across utilities systems
- Manage and track purchase orders for parts, services, and materials to support system reliability
- Support planning and coordination of maintenance activities and projects
- Provide technical expertise during system failures, deviations, or investigations
- Ensure all activities comply with GMP, safety, and environmental standards
- Support audits, inspections, and continuous improvement initiatives
- High School Diploma or equivalent required
- Technical training or certification in boiler operation, mechanical systems, or related field preferred
- Experience in GMP or regulated manufacturing environment preferred
- Experience operating boiler systems or critical utilities
- Basic knowledge of high-pressure boiler operation and safety
- Understanding of steam, water, and clean compressed air systems
- Mechanical aptitude including welding, fabrication, and machining
- Ability to read blueprints and technical documentation
- Proficiency in tool usage and maintenance practices
- Working knowledge of SAP CMMS
- Knowledge of safety practices and PPE requirements
- Ability to operate mobile equipment
- Familiarity with pest control practices in industrial environments
- Basic proficiency in MS Office tools (Excel preferred)
- Strong attention to detail and commitment to compliance
- Ability to work independently and respond to system needs
- High School Diploma or equivalent required
- Any site-required license, certification, or qualification necessary to operate assigned utilities systems safely and compliantly.
- Boiler Operator Class 3 license or equivalent certification required when assigned to boiler operations requiring that credential.
- Boiler Operator Class 2 license or equivalent certification preferred.
- Boiler Operator or Water Treatment certification preferred.
- Additional utility, water treatment, wastewater, or related trade certifications preferred.
- Demonstrated experience with water treatment and/or GMP utility systems.
- Experience with cooling towers and water treatment systems.
- Working knowledge of critical utilities documentation, safety expectations, and compliance practices.
- 5+ years of experience in utilities, water treatment, boiler operations, or related technical field preferred.
- Experience with WFI systems and critical GMP utilities preferred.Experience in regulated pharmaceutical or manufacturing environment preferred.
- Industrial plumbing, pipefitting, and piping infrastructure experience preferred.
- Critical utilities operation and maintenance across assigned GMP systems
- Water pre-treatment systems, water chemistry, and treatment processes
- Cooling tower operation and maintenance
- RO, purified water, wastewater, and clean steam system support
- Boiler and utility system operation in accordance with assigned qualifications
- Monitoring, testing, documenting, and adjusting system performance
- Troubleshooting across water, steam, air, cooling tower, and related utility systems
- GMP, safety, environmental, and regulatory compliance requirements
- SAP CMMS documentation and use of tracking systems / MS Office tools
- Advanced WFI system operation, maintenance, and compliance support
- Higher-level boiler operation, including Class 2 or equivalent progression where applicable
- Industrial plumbing and pipefitting practices for installation, maintenance, and repair of utility systems
- Advanced mechanical troubleshooting, repairs, diagnostics, and system performance trending
- System-level ownership, optimization, reliability improvement, and audit readiness support
- High attention to detail and commitment to quality and compliance
- Ability to work independently while managing assigned system responsibilities
- Effective communication, coordination, and teamwork with cross-functional partners
- Strong safety mindset and ability to follow procedures consistently
- High School Diploma or equivalent required
- Boiler Operator Class 1 license or equivalent certification preferred or required based on regulatory expectations
- Demonstrated experience with predictive maintenance and advanced diagnostics required
- 5-7+ years of experience in utilities, boiler operations, or related technical field preferred
- Experience in regulated pharmaceutical or manufacturing environment preferred
- High attention to detail and commitment to operational excellence
- Strong leadership, communication, and cross-functional collaboration skills
- Expert knowledge of critical utilities systems (steam, water, air)
- Proficiency in shaft alignment, thermography, and vibration analysis
- Strong understanding of predictive maintenance concepts and application
- Ability to manage purchase orders and support maintenance planning
- Advanced troubleshooting and root cause analysis skills
- Strong knowledge of GMP and regulatory requirements
- SAP CMMS proficiency
- Ability to analyze system performance and implement improvements
- 14/14 Corrected Near-Point
- Pass Color Deficiency Test
- Respirator Clearance Required
- GMP manufacturing, utilities, mechanical, and facilities environments.
- Exposure may include mechanical equipment, utility systems, water treatment systems, steam, heat, noise, chemicals, and environmental conditions associated with facilities work.
Weekday Nights – Monday-Wednesday + E/O Thursday – 6pm-6am
Critical Utilities Technician I: $25.93-$30.50 + 10% differential, with opportunities for growth, promotion, and annual raises.
Critical Utilities Technician II: $28.81-$33.89 + 10% differential, with opportunities for growth, promotion, and annual raises.
Critical Utilities Technician III: $32.01 – $37.65 + 10% differential, with opportunities for growth, promotion, and annual raises.
At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.
- Medical, Dental & Vision coverage
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- Life & AD&D Insurance
- Short-Term & Long-Term Disability Insurance
- Employee Assistance Program
Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.
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