Critical Time Intervention (CTI) Team Leader (Broome County)

Helio Health; City of Binghamton (NY); Hybrid; USD 68,000 - 73,000; Full time

Job summary

An established industry player is seeking a dedicated CTI Team Leader to provide comprehensive care management for individuals with severe mental illness. This role involves overseeing a team, implementing quality improvement activities, and engaging with the community to enhance service delivery. The ideal candidate will have a strong background in mental health and case management, along with the ability to foster relationships with key community providers. Join a mission-driven organization that values recovery and offers a supportive work environment with competitive pay and a comprehensive benefits package.

Benefits

Health insurance including dental and vision

Paid Vacation and Sick leave

401(k) plan with company match

Company paid short-term disability insurance

Employee Assistance Program (EAP)

Qualifications

• 3-5 years post licensure experience with mental health or co-occurring disorders.
• Ability to supervise and manage program staff effectively.

Responsibilities

• Oversee implementation of the CTI program and manage a team of case managers.
• Ensure compliance with agency standards and maintain program documentation.

Skills

Leadership

Case Management

Community Engagement

Data Collection

Quality Improvement

Education

Licensed Physician

Licensed Nurse Practitioner

Licensed Social Worker

Licensed Mental Health Counselor

Job description

Critical Time Intervention (CTI) Team Leader (Broome County)

Job Locations

US-NY-Binghamton

Category

Program Leadership

Position Type

Full-Time

Work Arrangement

Onsite

ID

2025-5251

Overview

To support the Mission of Helio Health, Inc., the CTI Team Leader will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.

CTI Team Leader

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Team Leader will oversee the new project implementation, be the point-person for engaging and providing education about the team and services provided to the community at-large. The Team Leader will oversee the team of two case managers. The Team Leader will facilitate weekly team meetings, monitor implementation, and be responsible for data collection and performance outcome reporting. The Team Leader will work on a Full-Time basis and using a hybrid work model, working in the community and out of Helio Health's Broome County region.

Schedule: Monday- Friday, 8:00am-4:30pm, with some evening on call responsibilities.

Pay Rate: $68,000.00 - $73,000 per year.

In addition to Helio Health's comprehensive benefits package, Program Directors are eligible for a Sign-On incentive up to $3,000-$8,000 depending upon licensure!

Responsibilities

Maintains and provides supervision of program staff.

• Implements Quality Improvement activities.
• Fiscal program oversight and budget development.
• Participates in Management and Administrative committees as assigned.
• Assures program record documentation is in compliance with agency and regulatory standards.
• Ensures that CTI workers' practice is consistent with the phase-specific activities and foci of the CTI GPD-CM model
• Works to create relationships with key providers in the community
• Other duties as assigned by supervisor.

Qualifications

*Physician: An individual currently licensed to practice medicine issued by NYSED;

*Physician Assistant: An individual currently registered to practice as a physician assistant issued by NYSED;

*Nurse Practitioner of Psychiatry: An individual currently certified to practice as a nurse practitioner issued by NYSED;

*Registered Nurse (RN): An individual currently licensed to practice as a registered professional nurse issued by NYSED;

*Psychologist: An individual currently licensed to practice as a psychologist issued by NYSED;

*Social Worker: An individual who is either currently a licensed clinical social worker

(LCSW) issued by NYSED or a licensed Master of Social Work (LMSW) practicing under the supervision of a psychiatrist, psychologist, or LCSW employed by the agency;

*Mental Health Counselor: An individual currently licensed to practice as a mental health counselor issued by NYSED;

*Marriage and Family Therapist: An individual currently licensed to practice as a marriage and family therapist issued by NYSED;

*Psychoanalyst: An individual currently licensed to practice as a psychoanalyst issued by NYSED; and

*Creative Arts Therapist: An individual currently licensed to practice as a creative arts therapist issued by NYSED.

3-5 years post licensure experience working with individuals who have mental health or co-occurring mental health substance use disorders. required"

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.