Critical OR & Sterile Processing Tech — 24/7 Support

Surgical Solutions; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Surgical Solutions in New York, NY seeks an experienced OR Support Technician to ensure seamless operating room functionality and sterile processing workflow. The role includes pre-operative setup, intra-operative support, and post-operative turnover, with strict adherence to instrument decontamination and sterilization standards.

Ideal candidates bring 2–5 years of customer service experience, a high school diploma or GED, and CRCST certification (or plan to obtain within 120 days).

Qualifications

• High school diploma or GED required.
• CRCST certification preferred (must be obtained within 120 days of hire).
• 2–5 years of face‑to‑face customer service experience required.

Responsibilities

• Set a high standard of performance for staff and peers.
• Understand surgical procedures and anticipate the needs of staff and surgeons to ensure exceptional service.
• Pre-Operative Setup: Confirm all video and surgical equipment is fully functional; arrange monitors and equipment according to surgeon preferences.
• Intra-Operative Support: Verify proper connection and operation of all necessary equipment; address supply needs promptly and assist OR staff as requested.
• Post-Operative Turnover: Collect and inventory instruments and equipment for cleaning and sterilization.
• Maintain strict standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.
• Ensure no instruments remain at shift end.
• Manage laparoscopic equipment, including routine maintenance and coordinating repairs.
• Keep surgeon preference cards current and accurate.
• Provide consistent, high-quality service while fostering professional relationships with OR staff.
• Available for on-call and rotational shifts including weekdays, weekends, and holidays.
• Learn and utilize technologies per company policy (ADP, Outlook, Concur, Slack, SCMP).
• Support team and hospital operations by performing additional duties as assigned.
• Carry company property responsibly; loss or damage may require repayment.

Skills

On-site attendance

High-stress performance

Customer relations

Team player

Adaptability to hospital environment

Education

High school diploma or GED

Tools

CRCST certification

Job description

Surgical Solutions in New York, NY seeks an experienced OR Support Technician to ensure seamless operating room functionality and sterile processing workflow. The role includes pre-operative setup, intra-operative support, and post-operative turnover, with strict adherence to instrument decontamination and sterilization standards.

Ideal candidates bring 2–5 years of customer service experience, a high school diploma or GED, and CRCST certification (or plan to obtain within 120 days).