Critical Operations Technician, Manassas, VA - Night Shift

STACK Infrastructure; Manassas (VA); On-site; USD 60,000 - 120,000; Full time

Job summary

Join STACK Infrastructure as a Critical Operations Technician, where you'll maintain critical systems in a data center environment. This night-shift role requires expertise in mechanical and electrical systems, ensuring operational efficiency and supporting a highly-rated data center. With a competitive salary and benefits, this is a great opportunity for those ready to contribute to a leading digital infrastructure company.

Benefits

Medical, dental, and vision insurance

401K program with company match

Generous HSA employer contribution

Robust mental health support program

Monthly cell phone subsidy

Qualifications

• 1-3 years' experience in a data center or related mission-critical operations role.
• Strong understanding of data center electrical systems (UPS, Transformers).
• Familiarity with NFPA standards.

Responsibilities

• Maintain and operate mechanical and electrical systems in the data center.
• Respond to abnormal conditions in facility systems.
• Conduct preventive and predictive maintenance.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

Critical Operations Technician, Manassas, VA - Night Shift

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Critical Operations Technician, Manassas, VA - Night Shift

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Join to apply for the Critical Operations Technician, Manassas, VA - Night Shift role at STACK Infrastructure

Critical Operation Technician (Night Shift)

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

Critical Operation Technician (Night Shift)

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

STACK is looking for a Critical Operations Technician (COT) to support a local data center campus. As a member of STACK’s Critical Operations team, the Critical Operations Technician must possess strong knowledge in maintaining the mechanical, electrical, fire life safety, base building, and other various internal data center systems. The COT will also be focused on the execution of programs related to Safety, Team, Availability, Communication, and Knowledge. The COT will be responsible for day-to-day operations of the data center.

Mechanical responsibilities will include working on chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, humidification systems, fan wall systems, air-cooled chillers, and central plant operations. Electrical responsibilities will include working on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load, UPS, PDU, and RPP cabinets. Fire Life Safety responsibilities will include monitoring wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.

• Implement and follow the standardized culture of always working safely across all STACK data centers.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring, and Control.
• Tracking and trending operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes
• Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency.
• Manage systems to avoid unplanned, customer-impacting outages
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
• Coordinate and oversee power installations and upgrades
• Navigate and utilize a CMMS system.
• Use developed procedures to solve problems
• Assist in asset and consumable inventory management.
• Responsible for the tracking and proper labeling of all equipment per established procedures.
• Provide day-to-day exceptional customer service and support.
• Incident escalation, response, and follow-up report writing
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Provide applied mechanical and integrated control expertise for the entire data center
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• The job may require taking on on-call duties outside of normal working hours.
• Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time.
  
  
  

THE DETAILS:

• Location: Manassas. VA
• Night Shift (7:00pm - 7:00am)
• Travel: None or less than 5%
• Must be eligible to work in the United States
• Must pass a comprehensive background screening
• Must be available to work a Night Shift (7 PM to 7 AM)
  
  
  

MUST-HAVE QUALIFICATIONS:

• High school diploma or equivalent
• Minimum of 1-3 years' experience in a data center or other related mission-critical operations role.
• Experience working with various Microsoft Office applications and other database housing software
• Ability to handle a multitude of tasks and work well in stressful situations.
• Strong understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU’s, RPP’s, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.
• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems.
• United States Navy Nuclear Engineering – preferred
• Bachelor’s Degree or equivalent work experience – preferred
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time
• Must be able to lift and/or move up to 25 pounds.
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
  
  
  

THIS MIGHT BE RIGHT FOR YOU IF:

• You’re a strong communicator. You’re persuasive and clear, blending analytics with experience in decision-making.
• You don’t get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
• You’re a teambuilder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
• You’re naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.
  
  
  

WHY STACK?

• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, and flexible spending accounts.
• Fun is part of our DNA, with (currently virtual) events, game nights, and barbecues.
• We’re growing – this is a great time to join and make an impact!
• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, and flexible spending accounts:
  
  
  

Employees will also receive a number of additional benefits as listed below:

• Generous HSA employer contribution
• Robust mental health support program
• Voluntary benefit options like critical illness and hospital indemnity coverage
• Retirement plan with company match
• Annual bonus/merit or commission opportunity
• Monthly cell phone subsidy
• Educational focus and support
• Company Events offered in-person and virtually
• Employee Resource Groups led by employees with specific interests or backgrounds, with the goal of creating connection and understanding. Some examples are volunteers, women and veterans, but the list is ever-growing and only limited by employee interest.
• We foster a culture of appreciation, including monthly rewards and recognition programs.
  
  
  

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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