Critical Operations Manager, Data Center Facilities

Meta; Rayville (LA); On-site; USD 168,000 - 234,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking an experienced Critical Operations Manager to lead the engineering and operational teams responsible for the reliability, safety, and performance of data center facilities. You will oversee mechanical, electrical, and controls systems across multiple sites, driving uptime and efficiency while partnering with construction and capacity planning teams.

In this role, you will define strategic roadmaps, manage budgets, and oversee maintenance programs.

Qualifications

• 10+ years of experience in critical facility engineering or data center operations.
• 6+ years managing teams of engineers or technical operations specialists, including multi-site scope.
• Experience developing and executing operational strategies, maintenance programs, and capital plans for mission-critical infrastructure.
• Experience leading incident response, root cause analysis, and risk mitigation for high-availability systems.
• Experience partnering cross-functionally with construction, capacity planning, and infrastructure engineering on large-scale facility programs.

Responsibilities

• Oversee multiple teams responsible for day-to-day reliability of data center mechanical, electrical, and controls systems.
• Define and drive operational strategy and roadmaps for critical facility engineering across data center sites.
• Establish preventive and predictive maintenance programs for high-voltage electrical systems, UPS, generators, cooling, and BMS.
• Lead incident response and RCA processes, implementing corrective actions and mitigating systemic risks.
• Collaborate with construction, capacity planning, and infrastructure engineering for site commissioning and capacity expansion.
• Develop and manage operational budgets, capital plans, and vendor contracts for facility services and equipment.
• Build capability by recruiting, developing, and retaining critical facility engineering talent across sites.
• Define and track KPIs for reliability, energy efficiency, and risk; report to senior leadership.
• Drive continuous improvements including automation of facility monitoring and SOP standardization.
• Collaborate with safety, environmental, and compliance teams to meet regulatory and internal safety standards.

Skills

Critical facility management

Team leadership

Operational strategy

Risk mitigation

Budget management

Job description

Meta is seeking an experienced Critical Operations Manager to lead the engineering and operational teams responsible for the reliability, safety, and performance of Meta's data center critical facility infrastructure. In this role, you will oversee multi-team operations spanning mechanical, electrical, and controls systems that support hyperscale data center environments. You will drive strategic initiatives to improve uptime, operational efficiency, and risk management across a portfolio of critical facilities, partnering closely with construction, capacity planning, and infrastructure engineering teams to ensure Meta's data centers meet the demands of a global-scale platform.

Critical Operations Manager, Data Center Facilities Responsibilities

• Oversee multiple teams of critical facility engineers and operations specialists responsible for the day-to-day reliability and maintenance of data center mechanical, electrical, and controls systems
• Define and drive the operational strategy, standards, and roadmaps for critical facility engineering across a portfolio of data center sites
• Establish and enforce preventive and predictive maintenance programs for high-voltage electrical systems, UPS, generators, cooling infrastructure, and building management systems
• Lead incident response and root cause analysis processes for critical facility events, ensuring corrective actions are implemented and systemic risks are mitigated
• Partner with data center construction, capacity planning, and infrastructure engineering teams to support new site commissioning, technology refresh, and capacity expansion projects
• Develop and manage operational budgets, capital expenditure plans, and vendor contracts for critical facility services and equipment
• Build organizational capability by recruiting, developing, and retaining critical facility engineering talent across multiple sites and functional areas
• Define and track key performance indicators for facility reliability, energy efficiency, and operational risk, reporting outcomes to senior leadership
• Drive continuous improvement initiatives including automation of facility monitoring, standardization of operating procedures, and adoption of emerging critical infrastructure technologies
• Collaborate with safety, environmental, and compliance teams to ensure all critical facility operations meet regulatory requirements and Meta's internal safety standards

Minimum Qualifications

• 10+ years of experience in critical facility engineering or data center operations, including direct management of mechanical, electrical, or controls systems in a hyperscale or enterprise data center environment
• 6+ years of experience managing teams of engineers or technical operations specialists, including multi-site or multi-team organizational scope
• Experience developing and executing operational strategies, maintenance programs, and capital plans for mission-critical infrastructure
• Experience leading incident response, root cause analysis, and risk mitigation processes for high-availability critical systems
• Experience partnering cross-functionally with construction, capacity planning, and infrastructure engineering organizations on large-scale facility programs

Preferred Qualifications

• Experience managing critical facility operations at hyperscale data center scale across geographically distributed sites
• Professional certifications in critical facilities management such as Certified Data Centre Professional (CDCP) or equivalent industry credentials
• Experience with commissioning and acceptance testing of new data center facilities or major infrastructure upgrades
• Familiarity with energy efficiency programs, power usage effectiveness optimization, and sustainability initiatives in data center environments

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity Statement

Meta is proud to be an Equal Employment Opportunity and Affirmitive Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Compensation

$168,000/year to $234,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.