Critical Infrastructure Mechanical Engineer, Field Engineering

Amazon; Hamlet (NC); On-site; USD 116,800 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

A leading tech company is seeking a Critical Infrastructure Mechanical Engineer to support AWS cloud infrastructure. This role involves troubleshooting data center equipment, developing innovative design solutions, and collaborating with diverse engineering teams. Candidates must hold a Bachelor's degree in mechanical engineering and have at least 3 years of relevant experience. The position offers a competitive salary range of $116,800 to $160,000 annually along with extensive benefits, making it an attractive opportunity for skilled engineers.

Qualifications

• 3+ years of experience with industrial, municipal, or commercial engineering.
• Must have a valid US driver's license and reliable transportation.

Responsibilities

• Troubleshoot and document equipment failures.
• Directly support operational issues with training.
• Own design for data center upgrades.
• Develop innovative solutions for AWS’s data centers.

Skills

Troubleshooting

Root Cause Analysis (RCA)

Innovative problem solving

Data analytics skills

Education

Bachelor's degree in mechanical engineering or equivalent

Job description

Critical Infrastructure Mechanical Engineer, Field Engineering

Job ID: 3180298 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad‑hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design solutions that add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on‑site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

Basic Qualifications

• Bachelor's degree in mechanical engineering or equivalent.
• 3+ cumulative years of experience with industrial, municipal, or commercial engineering including but not limited to data centers, power generation, oil/gas facilities (Experienced Engineer).
• Must have a valid US driver's license and reliable personal transportation by start date.

Preferred Qualifications

• Experience with the design, construction, operation, or maintenance of mission‑critical facilities, especially data centers.
• Experience as resident engineer or hands‑on (in the field) design consultant or owner’s engineer.
• Experience reading and interpreting construction drawings, specifications, submittal documents, and applicable building codes.
• Ability to carry design concepts through exploration, development, and into deployment/mass production.
• Basic understanding of mechanical and/or electrical equipment/design related to data centers (e.g., uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers, pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment).
• Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The base salary range for this position is $116,800.00 - $160,000.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.