Critical Infrastructure Engineer II

Flexential Corp.; Alpharetta (GA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, Telehealth, Dental and Vision

401(k)

HSA/FSA

Life Insurance

Disability Insurance

PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

Job summary

Flexential seeks an experienced facilities technician to support data center operations. You'll perform preventative and corrective maintenance on electrical, mechanical, and HVAC systems, ensuring 99.999% uptime and adherence to customer SLAs, while coordinating with vendors and internal teams.

The role requires strong troubleshooting, knowledge of building automation, and willingness to work on-call, nights, or weekends as needed.

Qualifications

• 2 years of data center experience
• 4+ years of root cause analysis and troubleshooting
• Experience with building automation
• 4+ years in a critical infrastructure environment
• Understanding of electrical and mechanical systems in data centers
• Applicable military experience
• Applicable trade experience

Responsibilities

• 24x7 facility on-call responsibility to maintain 99.999% uptime
• Vendor relationship management and documentation
• Read blueprints and project plans
• Drive operational excellence and identify constraints
• Assist in disaster recovery dry runs and commissioning
• Maintain AHJ requirements and change windows
• Provision power for customer orders and electrical mods
• Support off-hours and weekend maintenance
• Prepare reports on customer utilization and space/power
• Read and prepare MOPs and SOPs
• Conduct facility rounds for equipment operation and cleanliness
• Monitor facility equipment and respond to alerts
• Perform other duties as assigned

Skills

Data center experience

Root cause analysis

Building automation

Critical infrastructure

Electrical systems knowledge

Military experience

Trade experience

Education

Associates degree or higher in a relevant engineering discipline

Job description

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Data Center Technician (DCT) and provide hands‑on training as required.

Key Responsibilities and Essential Job Functions

• 24x7 facility on‑call responsibility – Monitor and maintain the operations, maintenance and repair of all mission‑critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Vendor relationship management.
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals.
• Identify constraints and propose solutions.
• Assist in disaster recovery “dry run” exercises.
• Assist in commissioning efforts.
• Maintain AHJ requirements.
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment.
• Assist with off‑hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Be able to read and prepare Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitoring/alerting of facility equipment.
• Perform other duties as assigned by management.

Required Qualifications

• 2 Years of data center experience
• 4+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 4+ years of experience within a critical infrastructure environment
• An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units
• Applicable military experience
• Applicable trade experience

Preferred Qualifications

• Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)
• 5+ years of experience working in data centers with an emphasis on building and equipment operation
• Meets/exceeds functional/technical depth and complexity

Physical Requirements Ability to sit for extended periods of time Walk or Stand for 50% of the time Moderate or advanced keyboard usage Lift 50 lbs. Travel 5% of the time

Safety Hazards

• Chemical
• Electrical
• Ergonomics
• Climb ladders
• Mechanical lift
• Noise
• Temperature Extremes
• Trip/Fall
• Driving (must possess valid driver’s license and insurance)
• Other:_________________

Base Pay Range: Hourly salary range offered for this position is estimated to be $36.00 - $38.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company’s discretion.

Flexential participates in the E-Verify program. Please click here for more information.

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

EEOC Statement

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.