Critical Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Schenevus (NY); On-site; USD 42,000 - 72,000; Full time

Job summary

911 Emergency Communications in Schenevus, NY is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, while maintaining incident details and communicating with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans under supervision. Work may involve night shifts, weekends, and overtime during major incidents.

Qualifications

• High school diploma or GED is commonly required.
• Some employers seek fire communications training or dispatch certification.
• Ability to handle data entry and operate computer systems accurately.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High School Diploma or GED

Tools

Dispatch software

Radio systems

Maps/mapping software

Job description

911 Emergency Communications in Schenevus, NY is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, while maintaining incident details and communicating with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans under supervision. Work may involve night shifts, weekends, and overtime during major incidents.