Critical Fire Dispatcher — 24/7 Emergency Communications

Emergency Telecommunicator Services; Rainbow Lake (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Rainbow Lake Fire Department is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazards in Rainbow Lake, NY. Duties include receiving incident reports, verifying locations, alerting stations, and coordinating resource dispatch from a central communications center.

Applicants should have a high school diploma or GED, be proficient with computers, and may need fire dispatch or EMS training. A background check and ongoing certification are typical requirements.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS training may be required for certain assignments.
• Comfort with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organized information handling

Education

High school diploma or GED

Tools

Fire dispatch software

Job description

Emergency Rainbow Lake Fire Department is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazards in Rainbow Lake, NY. Duties include receiving incident reports, verifying locations, alerting stations, and coordinating resource dispatch from a central communications center.

Applicants should have a high school diploma or GED, be proficient with computers, and may need fire dispatch or EMS training. A background check and ongoing certification are typical requirements.