Critical Facilities Technician S3

Jones Lang LaSalle (JLL)

United States

On-site

USD 65,000 - 85,000

Full time

14 days+

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Benefits offered by this job

401(k) plan with company match
Medical, Dental & Vision care
Paid parental leave
Paid Time Off and Holidays
Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Atlanta, GA seeks a Critical Facilities Technician-S3 to oversee daily operation, inspection and maintenance of data center power, cooling, backup generation and security systems. The role monitors environmental conditions, responds to alarms, troubleshoots, and maintains documentation, reporting to the Chief Engineer.

We value hands-on experience with UPS, MV switchboards, transformers, generators, ATS/STS and PDUs, plus strong communications and teamwork to

Qualifications

  • 3 years of data center experience in operations and maintenance of critical facilities.
  • Knowledge of critical infrastructure including MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
  • Strong written and verbal communication, coordinating with local and regional teams.
  • Commitment to excellence and continuous process improvement.
  • Ability to prioritize and manage multiple responsibilities.

Responsibilities

  • Oversee daily operation, inspection and maintenance of critical facility systems (power, cooling, backup generation, security).
  • Monitor environmental conditions (temperature, humidity, power) and equipment performance; respond to alarms and work orders.
  • Maintain accurate technical and maintenance documentation and vendor management for onsite support.
  • Supervise vendors/contractors ensuring compliance and security standards.

Skills

UPS systems
HVAC systems
backup power generators
physical security systems
MV switchboards
Transformers
Generators
ATS/STS
PDUs
RPPs
strong communications
team player
attention to detail

Job description

Critical Facilities Technician-S3

Experience: Not Available to 50 years

Location: Atlanta, GA

Skills: Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, physical security systems, MV switchboards, Transformers, Generators, ATS/STS, PDUs, RPPs, strong communications, team player, attention to detail

Job Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Critical Facilities Technician is responsible for the daily operation, inspection, and maintenance of critical facility systems, including power, cooling, backup generation, and physical security infrastructure. This role monitors environmental condition and equipment performance, responds to facility alarms and work orders, performs troubleshooting, repairs, vendor management for onsite support, and maintains accurate technical and maintenance documentation. The Critical Facilities Technician will support the local site team and reports directly to the Chief Engineer.

Ensure proper maintenance of critical data center equipment
  • Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
  • Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
  • Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
  • Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
  • Monitor Ticket queues and ensure all customer tickets are responded to within required SLA times.
  • Perform all tasks of a Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
  • Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
  • Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
  • Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
Required Qualifications
  • 3 years of data center experience, operations, and maintenance of critical facilities.
  • Knowledge of critical infrastructure – to include MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
  • Strong communications, both written and verbal, coordinating with local and regional teams.
  • Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
  • Ability to prioritize and manage multiple responsibilities.
  • Ability to meet committed timelines, leveraging assistance/input from team.
  • Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
  • Strong attention to detail.
Physical Requirements
  • Ability to lift and carry heavy equipment, up to 50lbs.
  • Ability to climb ladders and multiple flights of stairs to access elevated equipment.
  • Ability to stand for long periods of time in various work environments.
  • Ability to bend, stoop, kneel, and reach for equipment related tasks.
  • Basic physical fitness to respond quickly to emergency situations and navigate areas quickly.
  • Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.
  • Good hand-eye coordination and dexterity for working with small components and connectors.
  • Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses.
  • Ability to differentiate between color-coded warning signs, labels, and cables.
  • Ability to work in environments with a wide variety of temperatures inside a facility.
  • Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
  • Capability to work in environments with elevated noise levels while wearing hearing protection.
  • Possession of a valid driver’s license for work-related travel, as required.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site — Atlanta, GA

Personalized benefits that support personal well-being and growth:
  • 401(k) plan with matching company contributions.
  • Comprehensive Medical, Dental & Vision Care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
  • Early access to earned wages through Daily Pay.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process — including the online application and/or overall selection process — you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation.

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