Critical Facilities Technician — Mechanical/HVAC (24/7)

Newmark Group; Omaha (NE); Hybrid; USD 60,000 - 80,000; Full time

Job description

Company: Newmark (NMRK)
Job Title: Critical Facilities Technician – Mechanical / HVAC
Department: Facilities Operations Reports To: Chief Engineer / Assistant Chief Engineer / Lead Engineer
Employment Type: Full-Time (Shift work / 24/7/365)

About Newmark

Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners, and developers of real estate on a local, regional, and national level. Together with London-based partner Knight Frank and independently owned offices, Newmark's 18,000 professionals operate from more than 500 offices in established and emerging property markets on six continents.

Position Overview

Critical Facilities Engineer (Mechanical / HVAC Focus): Performs day-to-day operations, preventive maintenance, troubleshooting, and repairs across base building and critical infrastructure. This position focuses on maintaining high-reliability mechanical, chilled water, and environmental control systems to ensure continuous facility uptime and zero unscheduled downtime. The candidate must possess a strong background in operating complex cooling environments, analyzing system performance, and responding swiftly to operational and emergency situations in critical environments.

Essential Duties & Responsibilities

Critical Operations & System Maintenance

• System Monitoring & Operation: Perform tests, rounds and data analysis to ensure optimal functioning of critical operations for the facility, including but not limited to Chilled water systems, electrical distribution systems, building automation systems, and monitoring systems around the plant.
• Building Automation Systems (BMS): Monitor and perform operations via site computerized Building Automation Systems (BMS) to verify proper operating parameters, make approved adjustments, manage alarms, perform manual overrides, or switch to backup systems as necessary.
• Preventive & Corrective Maintenance: Perform scheduled preventive maintenance (PMs)—including filters, belts, lubrication, and mechanical checkups—using Computerized Maintenance Management Systems (CMMS) / work order software.
• Incident Response & RCA: Lead emergency response efforts during power outages, equipment faults, or utility anomalies. Conduct thorough Root Cause Analysis (RCA) and implement long-term corrective actions.
• Operational Documentation: Write, review, and execute Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) for critical work.
• Safety & Compliance: Enforce safety standards, including Arc Flash safety, Lockout/Tagout (LOTO) protocols, NFPA 70E compliance, and local codes.
• Vendor & Contractor Coordination: Coordinate with outside contractors, vendors, and specialists for specialized repairs, ensuring proper approvals and keeping detailed logs of all work performed.
• Capacity & Load Management: Monitor electrical load distribution, system redundancy (N+1, 2N), power usage effectiveness (PUE), and overall capacity planning to prevent system overloads.

Position Focus: Mechanical/HVAC

• Troubleshoot mechanical systems, AHUs, RTUs, FCUs, VAVs, CRAHs, CRACs, Chillers, Cooling Towers, pumps, motors,sensors, transmitters, actuators, relays, controllers, and field devices.
• Make approved adjustments to system setpoints, schedules, sequences of operation, and control parameters to maintain proper equipment operation and occupant comfort.
• Review and interpret control drawings, mechanical plans, electrical diagrams, sequences of operation, and system schematics.
• Perform preventative maintenance and functional testing of mechanical systems.
• Assist with system upgrades, installations, integration projects, and commissioning of new equipment.
• Maintain organized controls documentation, drawings, backups, programming files, and equipment records.

Key Skills Best Suited for the Role

• 1. Technical & Engineering Hard Skills
  • Mechanical: Thorough understanding of HVAC system design principles, dynamic balancing, and fluid distribution systems.
  • Automation and Controls: Proficiency with Building Automation Systems (BMS), control device wiring/programming, and CMMS work order software.
• 2. Operational & Process Discipline
  • MOP/SOP Execution: Strict adherence to strict change-management workflows. A strong candidate never touches critical gear without an approved Method of Procedure (MOP).
  • Capacity Planning: Understanding redundancy strategies ( N+1, 2N).
  • Root Cause Analysis (RCA): Structured troubleshooting skills to determine why a fault occurred (using 5 Whys, Fishbone diagrams, etc.) rather than just resetting equipment.
• 3. Critical Soft Skills
  • Calm Under Pressure: Ability to make sound, methodical decisions during high-stress mechanical faults or equipment failures where downtime is critical.
  • Risk Communication: Ability to translate complex technical issues into plain language for non-technical stakeholders,management and fellow employees..
  • Attention to Detail: Vigilance in detecting subtle anomalies—such as abnormal thermal readings, unusual hums, or minor voltage fluctuations—before they cause an outage.

Skills, Education, and Qualifications

Required Education & Experience

• High School Diploma or General Education Degree (GED). (Associate’s or Trade School degree preferred).

Certifications & Licensures

• EPA Refrigerant Certification: Universal / CFC Certification for handling commercial refrigeration equipment preferred.
• Stationary Engineer License: Possession of a stationary engineer's or HVAC license is highly desirable.
• 3–5+ years of hands‑on operational experience in a critical environment (Data Centers, Hospitals, Financial Trading Hubs, or Telecom Central Offices).
• Demonstrated ability to read and comprehend complicated blueprints, electrical schematics, mechanical drawings, and technical specifications.

Work Environment & Physical Demands

• Ability to work in shift patterns, including nights, weekends, and holiday coverage, 24/7/365
• Ability to lift up to 50 lbs, work in loud environments (with PPE), and navigate mechanical/electrical rooms safely.

Benefits and Perks

• Parental Leave: Industry-leading Parental Leave Policy (up to 16 weeks).
• Healthcare: Comprehensive, generous health coverage options.
• Family Support: Bright Horizons back-up child/family care program.
• Time Off: Generous Paid Time Off (PTO) package.
• Growth & Education: Tuition reimbursement programs and referral incentives.
• Networking: Opportunities to connect across a global real estate platform.
• (Benefits and perks listed may vary depending on the nature of employment and specific job location).

Equal Opportunity Employer

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.