Critical Facilities Technician (Level 2)

Salute; Ellendale (ND); On-site; USD 60,121 - 85,628; Full time

Benefits offered by this job

401(K) with employer match

Health, dental, and vision insurance

Employee Assistance Program

Paid time off and holidays

Gym discounts

Legal services discounts

Job summary

A leading data center service provider in Ellendale, North Dakota seeks a Critical Facilities Technician (Level 2) to ensure the optimal operation of critical equipment. Key responsibilities include operating, monitoring, and maintaining equipment such as generators and UPS systems, ensuring 99.999% uptime. Applicants should have at least 5 years of relevant experience, knowledge of electrical and HVAC systems, and the ability to lift heavy equipment. Comprehensive benefits and a competitive hourly wage of $52.90 are offered.

Qualifications

• Minimum of 5 years of experience in critical equipment operation and maintenance.
• Experience in electrical systems and HVAC or equivalent education/experience.
• Knowledge of mechanical systems used in data centers.

Responsibilities

• Operate and monitor facilities systems.
• Complete preventive maintenance work assignments.
• Conduct periodic inspections of building systems.

Skills

Knowledge of electrical systems

Good observation skills

Problem-solving ability

Education

High school diploma or equivalent GED

Job description

Critical Facilities Technician (Level 2)

Salute is a leading provider of cutting‑edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Technician (Level 2) to join our team and drive our relationships with hyperscale clients to new heights.

Benefits

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well‑being, your family, and your future:

• Time to Recharge:Enjoy8 company‑paid holidays,2 floating holidays, andPTOso you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package:IncludingMedical, Dental, and Vision that you canenroll in starting on Day 1. Coveragebegins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Programis available to all employees, even if you do not participate in the benefits package.
• Your financial future matters:Enjoy our employer‑supported 401(K) with immediate 100% vesting, plus a3% employer match and a 50% match on the next 2%.
• Wellness Support:Access toHSA,mental health resources,andgym discounts—because your health matters.
• Extra Protection & Perks:Through discounted group programs, such aslegal services,home & auto insurance,pet insurance, andID theft protectionfor life’s unexpected moments.

Job Summary

The Critical Facilities Technician is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Critical Facilities Technician primarily interacts with team leads, clients, and vendors. Data center equipment that supports mission‑critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred.

Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Complete planned and ad‑hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions.
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints.
• Have a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow‑up and verify completion of work.
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary.
• Perform other related duties and responsibilities as assigned by management.
• Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.
• Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.
• Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with third‑party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.
• Supports offsite points‑of‑presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.

Qualifications

• A minimum of 5 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in‑depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.
• High school diploma or general education degree (GED) and two+ years’ experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience.
• Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units.
• Good observation skills and problem‑solving ability.

Physical Requirements

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment.
• Ability to stand for long periods of time in various work environments.
• Ability to bend, stoop, kneel, and reach for equipment related tasks.
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly.
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand‑eye coordination and dexterity for working with small components and connectors.
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses.
• Ability to differentiate between color‑coded warning signs, labels, and cables.
• Ability to work in environments with a wide variety temperature inside a facility.

Site Location

We operate a 24‑hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments.

Compensation & Benefits Disclosure

The hourly rate for this role is $52.90 per hour. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long‑term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted hourly rate is the final rate of pay for the position, based on job‑related factors consistent with applicable law.

This description does not cover all duties that may be required. Employees must follow any job‑related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.

Equal Opportunity Employer

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [e-mail] for more information.