Critical Environments Operator III

CyrusOne; Carrollton (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading data center provider is looking for a Critical Environments Operator III in Carrollton, TX. This role is crucial for maintaining the reliability of critical loads in a 24/7 environment, involving hands-on operational support and compliance with safety standards. Ideal candidates should have 5 to 7 years of relevant experience in Tier 2, 3, or 4 Data Centers and journeyman-level skills in electrical and mechanical systems. This position also requires familiarity with ITIL standards and computer-based maintenance systems.

Qualifications

• 5 to 7 years of experience in Tier 2, Tier 3 or Tier 4 Data Center(s).
• Knowledge of ITIL framework and service level standards.
• Familiarity with Work Order Control procedures.

Responsibilities

• Responsible for completing tasks in Operations & Maintenance program.
• Knowledge of building operations rules.
• Uses Computerized Maintenance Management System (CMMS).
• Provides equipment and system operational modifications.

Skills

Journeyman level skills in electrical, mechanical, HVAC/R

Customer service focus

Strong verbal and written communication skills

Problem solving, decision-making skills

Ability to manage multiple projects

Education

Associate's degree in electrical or HVAC/R

Tools

Microsoft Word

Excel

Visio

AutoCad

Job description

Critical Environments Operator III page is loaded## Critical Environments Operator IIIlocations: Carrollton, TXtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0006416Under the direction of the Senior Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.**Responsibilities:*** Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.* Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager.* Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.* Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.* Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.* Performs duties to ensure that high standards of workmanship are being met.* Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager.* Available for 24/7/365 work and emergency corrective maintenance or action activities.* Complies with all Corporation, and EHS requirements and programs, as provided.******Qualifications:*** Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.* 5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.* Knowledge of ITIL framework and service level standards a plus* Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.* Experienced with subcontractor and vendor contract management.* Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.* Experienced with capacity planning and reporting.* Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems* Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.* Must be able to use personal computers, with emphasis on Microsoft Word(R), Excel(R) programs.* Knowledge of Visio, AutoCad a plus* Demonstrated desire to provide the highest levels of customer service* Cheerful and enthusiastic attitude* Strong verbal and written communication skills* Good problem solving, decision-making skills* Strong PC skills including word processing and spreadsheets* Ability to learn quickly and develop new product skills independently* Ability to manage multiple projects and shifting workloads in a fast-paced environment* Knowledge of reflectance, length and decibel loss within test equipment* Knowledge of Visio, AutoCad a plus* Knowledge of ITIL framework and service level standards a plus* Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane* Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work.* Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click .CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.