Critical Environments Manager

JLL; Mountain View (CA); Vor Ort; USD 150.000 - 190.000; Vollzeit

Zusammenfassung

JLL is seeking an experienced Critical Facilities Manager to lead the operational oversight of a mission-critical R&D laboratory portfolio in Mountain View. This role focuses on reliability, uptime, and safety of MEP and life-safety systems, not hands-on technician work.

You will supervise vendors, manage change control, and provide technical oversight to safeguard sensitive lab operations, ensuring continuous operation and compliance across complex facilities.

Qualifikationen

• 7–10 years in critical facilities operations, preferably in lab, cleanroom, pharma, or semiconductor environments.
• Bachelor’s degree in Mechanical or Electrical Engineering or equivalent experience.
• Deep knowledge of UPS, generators, PDU, HVAC, and fire/life safety systems.
• Proven vendor management, contracts, and on-site performance.
• Strong change management, MOPs, SOPs, and risk mitigation in a critical environment.
• Leadership, problem-solving, and communication skills.

Aufgaben

• Supervise and direct maintenance by vendors on critical lab systems.
• Review and approve all MOPs for work on critical systems to minimize risk.
• Manage change control for planned maintenance with proper scheduling and communication.
• Oversee contractor activities ensuring safety and adherence to standards.
• Serve as SME on lab MEP infrastructure and interdependencies.
• Maintain capacity, load, and redundancy for continuous lab operation.
• Ensure 24/7 reliability of HVAC, electrical, and plumbing for labs.
• Develop and maintain disaster recovery and business continuity plans.
• Lead RCA investigations and implement corrective actions to prevent recurrence.
• Ensure compliance with applicable laws and maintain records and logs.
• Prepare and present regular reports on performance, incidents, and KPIs.
• Assist in budgeting for operational and capital needs; support capacity planning.
• Identify improvements to boost efficiency, reduce costs, and improve reliability.

Kenntnisse

Leadership

Problem-solving

Communication

Vendor management

Change management

Ausbildung

Bachelors in Mech./Elec Eng

Tools

CMMS

BMS/BAS

Jobbeschreibung

What this job involves -

We are seeking an experienced and technically proficient Critical Facilities Manager (CFM) to lead the operational oversight of mission-critical Research & Development (R&D) laboratory portfolio. This portfolio includes a diverse range of environments, from low-level bench labs to highly critical cleanroom spaces dedicated to microprocessor and data chip performance testing.

This pivotal role is not a hands-on technician position; rather, it is a supervisory role focused on ensuring the reliability, uptime, and safety of all critical Mechanical, Electrical, Plumbing (MEP), and life safety systems that support our research activities. The CFM will be responsible for managing vendor performance, implementing rigorous change management processes, and providing expert technical oversight to safeguard our sensitive lab operations.

Key Responsibilities -

Vendor & Work Oversight

• Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems.
• Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.
• Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact.
• Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards.

Technical & Operational Management

• Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another.
• Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment.
• Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps).
• Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations.
• Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence.

Compliance, Documentation & Reporting

• Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations.
• Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data.
• Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership.

Financial & Strategic Planning

• Assist in the development and management of the operational and capital budgets for the lab facilities portfolio.
• Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects.
• Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability.

Qualifications

Required:

• Experience: 7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments.
• Education: Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience will be considered.
• Technical Knowledge: In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems.
• Vendor Management: Proven experience managing vendor relationships, contracts, and on-site performance.
• Process Management: Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment.
• Skills: Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service.

Preferred:

• Experience with Building Management Systems (BMS) or Building Automation Systems (BAS).
• Familiarity with Computerized Maintenance Management Systems (CMMS).
• Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems.
• Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar.
• Experience managing operational and capital budgets.