Critical Environment Engineer

LE043 Quality Technology Services, LLC; Wilmer (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k)

HSA/FSA

Paid holidays

Paid time off

Tuition assistance

Parental leave

Job summary

QTS Realty Trust is seeking a Critical Environment Engineer to support data center operations, installation, and integration of electrical and mechanical systems. The role focuses on 24x7 uptime, adherence to SLAs, and coordination with development teams to ensure compliant system design and testing.

The candidate should have 5+ years in a technical or critical environment, HVAC or critical power certifications, and be able to travel up to 50%. US citizenship is required for this position.

Qualifications

• Bachelor’s degree or professional equivalent.
• 5+ years engineering experience in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• HVAC or critical power certifications or equivalent professional experience.
• Ability to travel up to 50% to other Data Center locations as required.
• US Citizenship for this position is required by law due to federal customer contracts.

Responsibilities

• Provide technical support to data center operations ensuring 24x7 uptime and 100% SLA compliance.
• Assist in site construction activities with QA to ensure design, installation and testing meet standards.
• Witness testing during commissioning and validate operations documentation.
• Support local customer installations with site solutions and power circuit turn-ups.
• Provide ongoing infrastructure and operations assessments per QTS policies and procedures.
• Support implementation and auditing of local SOPs, MOPs and EOPs.
• Assist in change management approvals for preventive and corrective maintenance.

Skills

Electrical systems

Mechanical systems

Data centers

Emergency backup systems

Change management

Education

Bachelor’s degree or professional equivalent

Job description

Who we are

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Critical Environment Engineer will be responsible to assist with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non-critical electrical & mechanical systems alike within the QTS portfolio. This role requires keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong engineering orientation. The ideal candidate will have experience in electrical and mechanical systems and possess knowledge of large-scale data centers (or similar environments). These environments may include state-of-the-art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large-scale cooling systems. This role requires work hours to support a 7X24X365 data center environment.

RESPONSIBILITIES, other duties may be assigned

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with QTS Development Team, external construction resources, to ensure system design, installation and testing adhere to operational standards.
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Supports implementation and audit local standard operating procedures.
• Support various accreditation, certification and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes

BASIC QUALIFICATIONS

• Bachelor’s degree or professional equivalent.
• Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• HVAC or critical power certifications or equivalent professional experience.
• Ability to travel up to 50% to other Data Center locations as required.
• US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

• Seven or more years of direct experience with facilities engineering related activities in a data center environment.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to develop solutions and create technical plans on projects.
• Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality, reliability and continuously drive down operating costs.
• Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers.
• Knowledge of electricity and medium to low voltage electrical distribution systems.
• Experience with emergency backup systems (generators, UPS, battery backup).
• Knowledge of preventative maintenance and work order software systems, single line drawings, critical scripted work, and sequence of operations.

TOTAL REWARDS

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits
• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Equal Opportunity Employer

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities.